Ema

Account Executive - CX

United States

Ema Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Artificial Intelligence, Customer Experience SolutionsIndustries

Requirements

Candidates should possess 6 or more years of experience in outbound sales, with a proven track record of consistently exceeding quarterly and yearly sales targets, including a history of closing deals with a minimum value of $750,000. Strong communication skills, both written and verbal, are required, along with proficiency in sales tools such as LinkedIn Sales Navigator and Hubspot, and an analytical mindset with a desire to learn about AI and CX technologies.

Responsibilities

The Account Executive - CX will be responsible for outbound prospecting to generate new leads, developing comprehensive sales strategies to expand the company’s presence within targeted enterprises focused on customer experience solutions, building and nurturing relationships with key executives, engaging in high-level conversations across various industries, and driving new business through creative prospecting and tailored CX sales approaches. They will also develop, maintain, and track a robust pipeline of qualified leads, managing accounts through the sales stages and converting prospects into paying customers, working closely with internal teams to negotiate pricing and contracts, and staying up-to-date on market trends and customer feedback to refine sales strategies and meet evolving CX needs.

Skills

Customer Experience (CX) Solutions
AI Technologies
Relationship Building
Lead Generation
Pipeline Management
Contract Negotiation
High-level Client Engagement
Strategic Thinking
Technical Acumen

Ema

Develops enterprise AI solutions for workforce efficiency

About Ema

Ema develops and implements AI solutions specifically designed for businesses. Their main product is AI employees that can be customized through conversation to learn and perform tasks that exceed human capabilities, allowing companies to quickly expand their workforce. Ema's AI solutions focus on replacing traditional co-pilots with secure and compliant AI employees, meeting strict standards like SOC2, ISO27001, GDPR, HIPAA, and NIST. The EmaFusionTM model combines the strengths of over 100 large language models to deliver high accuracy at a low cost for various enterprise applications. Ema distinguishes itself from competitors by providing tailored solutions that empower businesses to enhance their operational efficiency. The company's goal is to help enterprises take control of their operations and achieve significant improvements in productivity through advanced AI technology.

Key Metrics

Mountain View, CaliforniaHeadquarters
2023Year Founded
$59.3MTotal Funding
SERIES_ACompany Stage
Cybersecurity, AI & Machine LearningIndustries
51-200Employees

Benefits

Hybrid Work Options

Risks

Emerging competition from startups like SilkFlo and Kognitos threatens Ema's market share.
Rapid customer base expansion may strain Ema's operational capabilities and service quality.
Reliance on multiple investors may lead to conflicting interests and strategic directions.

Differentiation

EmaFusionTM integrates over 100 LLMs for high accuracy and cost-effectiveness.
Ema offers secure AI employees adhering to SOC2, ISO27001, GDPR, HIPAA, and NIST standards.
Ema's no-code AI agents enable enterprises to deploy AI without extensive technical expertise.

Upsides

Ema's customer base has more than doubled since its launch in March 2024.
Ema secured $50M in Series A funding, enhancing its market position and capabilities.
Growing demand for AI-driven automation aligns with Ema's focus on AI employees.

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