Clinical Account Pharmacist
SmithRxSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PharmacyIndustries
Requirements
- 5+ years of cumulative Account Management or equivalent client-facing experience in healthcare
- Bachelor's degree or equivalent experience
- Preferred: Account Management experience or equivalent client-facing experience in pharmacy or PBM industry
- Preferred: Experience managing employer group or health plan accounts
- Preferred: Proficiency in Word, Excel, PowerPoint
- Reside in Texas or work on a Central Time Zone schedule
Responsibilities
- Lead the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery
- Develop strong internal and client relationships through proactive interactions and strong verbal and written communication skills
- Work collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting
- Utilize consultative selling skills to recommend CVS Health solutions to meet key client needs and influence client up-sell opportunities
- Develop and deliver quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities
- Formulate responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal
- Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health
- Grow revenue for the assigned book of business and achieve above average client satisfaction scores
Skills
Account Management
Consultative Selling
Client Relationships
RFP
Strategic Planning
Leadership
Pharmacy Benefit Management
Drug Trend Analysis
Financial Reporting
Sales
Renewal Management
Upsell
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays
Risks
Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.
Differentiation
CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.
Upsides
Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.
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