[Remote] Senior Account Manager at Garner Health

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health Insurance, Health TechnologyIndustries

Requirements

Candidates must have 5+ years of experience managing and retaining a high-performing B2B book of business in the healthcare and benefits industry, with demonstrated success in increasing client engagement and maximizing SaaS solution value. Strong communication, presentation skills, and the ability to thrive in a fast-paced startup environment are essential, along with a passion for improving healthcare and building strong client and broker relationships.

Responsibilities

The Senior Account Manager will oversee a book of business for large clients, focusing on relationship management, understanding client needs, and day-to-day client management as the primary point of contact. Responsibilities include ensuring an excellent client experience, monitoring client health, tracking success KPIs, mitigating risks, managing broker and client relationships, collaborating with internal teams, and developing client reports and materials. The role requires up to 15% travel.

Skills

Account Management

Client Relationship Management

Client Retention

Client Success

Key Performance Indicators (KPIs)

Risk Mitigation

Action Planning

Healthcare Industry

Garner Health

Healthcare data platform improving patient outcomes

About Garner Health

Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.

New York City, New YorkHeadquarters

2019Year Founded

$59.6MTotal Funding

SERIES_BCompany Stage

Data & Analytics, HealthcareIndustries

201-500Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from similar healthcare data analytics companies threatens Garner's market share.

Stricter data privacy regulations may limit Garner's access to necessary datasets.

Direct-to-consumer healthcare apps could divert individual clients from Garner's employer-based solutions.

Differentiation

Garner Health leverages the largest claims database in the U.S. for accurate provider recommendations.

The company offers a unique reimbursement service for out-of-pocket medical costs.

Garner's non-disruptive corporate solutions enrich benefits without changing plans or networks.

Upsides

Increased telehealth adoption enhances Garner's platform for remote, high-quality care access.

The rise of personalized medicine aligns with Garner's data-driven provider identification approach.

Growing consumer-driven healthcare supports Garner's model of empowering individuals with data.

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