Account Analyst, Client Success (Los Angeles) at Place Exchange

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Advertising, Out-of-Home Advertising, Programmatic MediaIndustries

Requirements

Outstanding interpersonal skills
Customer service skills
Collaborative, team-oriented working style
Ability to thrive in a fast-paced environment
Strong analytical base with experience with various business intelligence or reporting tools (plus)

Responsibilities

Become fluent and knowledgeable about the digital OOH landscape, the efficacy of the medium, and its emerging role as a pillar of omnichannel marketing
Build strong relationships with Sales team, Client Success team, and client roster
Develop foundational knowledge of the business model and various inventory and integrations across the United States and internationally
Communicate with internal resources (Sales, Client Success, Ad Ops, and Marketing) and clients to ensure a smooth and positive customer service experience
Support Sales Directors and Client Success Managers by generating media plans and presentations
Generate and communicate required deals for won opportunities, ensuring accuracy and successful campaign launch
Work closely with sales contacts at publishers to help advance client campaigns
Execute accurately and on time, meeting deadlines and being proactive
Own the full lifecycle (pre- and post-sales) of an opportunity from initial market research to contract creation and execution, including tracking and reporting throughout
Communicate campaign successes by collaborating with Marketing and Operations teams for use in client collateral

Skills

Key technologies and capabilities for this role

Media PlanningCustomer ServiceAnalytical SkillsBusiness Intelligence ToolsReporting ToolsProgrammatic AdvertisingDigital OOH

Questions & Answers

Common questions about this position

What is the salary range for this position?

For those based in New York City, the expected compensation is a salary range of $60,000 - $70,000, plus bonus (based on level and performance), and stock options. Exact compensation is determined during the interview process based on experience, skills, location, and role level.

Is this role remote or hybrid?

The position is hybrid.

What skills are required for the Account Analyst role?

Outstanding interpersonal skills, customer service skills, collaborative team-oriented working style, and the ability to thrive in a fast-paced environment are required. Strong analytical base with experience in business intelligence or reporting tools is a plus.

What is the company culture like at Place Exchange?

The culture emphasizes an upbeat, energetic, self-motivated team environment that is fast-paced, detail-oriented, and collaborative, partnering across Sales, Client Success, and Media Planning teams.

What makes a strong candidate for this Account Analyst position?

Strong candidates have outstanding interpersonal and customer service skills, a collaborative team-oriented style, and the ability to thrive in a fast-paced environment, with analytical experience as a plus.

Place Exchange

Programmatic platform for Out of Home advertising

About Place Exchange

Place Exchange focuses on programmatic Out of Home (OOH) advertising, automating the buying and selling of ad space for more efficient and targeted placements. Its platform allows clients, including advertisers and media buyers, to plan, buy, and measure OOH campaigns similarly to digital ads, simplifying inventory and campaign management. Unlike competitors, Place Exchange emphasizes a data-driven approach, providing significant value to clients in the growing digital advertising market. The company's goal is to transform the OOH advertising landscape by offering a streamlined and effective way to manage advertising campaigns.

New York City, New YorkHeadquarters

2018Year Founded

$19.5MTotal Funding

SERIES_ACompany Stage

Enterprise Software, Consumer GoodsIndustries

51-200Employees

Benefits

Startup culture, focused on developing innovative solutions at a fast pace

Opportunity to own meaningful work streams and drive real impact for the business

Comprehensive health benefits

Commuter benefits

401k with match

Equity incentives

Generous time off: 20 PTO days, sick days, and Summer Fridays

Monthly cell phone and quarterly work-from-home stipends

Place Exchange Gives Back program with volunteer opportunities and charity donation matching

Flexible hybrid work environment (2 days in office, 3 days remote/from home, though we are currently completely remote)

Opportunity to grow, have fun and be part of a fast-growing company changing the face of an industry

Direct access to work with and learn from an experienced management team, passionate about the business and the development of our employees

Risks

New entrants in programmatic OOH could dilute Place Exchange's market share.

Privacy regulations may complicate Place Exchange's data-driven advertising model.

Economic downturns could reduce advertising budgets, impacting Place Exchange's revenue.

Differentiation

Place Exchange offers real-time bidding for programmatic OOH advertising.

The platform supports standard online and mobile IAB creatives for seamless integration.

Place Exchange provides granular device-level attribution for precise campaign measurement.

Upsides

5G technology enhances Place Exchange's dynamic and engaging ad experiences.

AI-driven analytics improve targeting and measurement on Place Exchange's platform.

Smart city initiatives expand Place Exchange's digital screen inventory and connectivity.

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