Remote Jobs at ServiceRocket

- Minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or equivalent experience - Proven track record of closing large complex enterprise deals - Atlassian technology knowledge and experience is a significant plus - Experience in working in B2B environments/marketplaces - Experience in working with Tech or IT Services companies - Experience in developing strategic customer relationships and partnerships - Excellent communication, presentation, and …

- Typically requires a minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or equivalent experience - Proven track record of closing large complex enterprise deals - Atlassian technology knowledge and experience is a huge plus - Proven track record working in B2B environments/marketplaces - Experience in working with Tech or IT Services companies - Experience in developing strategic customer relationships and partnerships - Excellent communication…

- 5 to 8 years of successful customer-facing project management experience (external projects) in Enterprise Software delivery projects such as Cloud Migrations, Digital Transformation, and complex implementations of new technologies. Atlassian technology knowledge is a huge plus - Experienced in collaborating with multiple stakeholders and managing priorities - Able to consult with clients to identify further opportunities for ServiceRocket to provide additional services - Able to see the big p…

- Minimum of 1-2 years of customer facing experience, specifically in sales support or sales operations - Bachelor’s degree or equivalent experience; fresh graduates encouraged to apply - Proven track record of delivering exceptional customer experiences - Excellent written and verbal communication skills, including strong presentation abilities - Strong multi-tasking and organizational abilities with meticulous attention to detail - Ability to thrive in a fast-paced, global environment, collabo…

- 3-5 years of successful customer-facing project management experience (external projects) in Information Technology delivery projects such as Cloud Migrations, Digital transformation, and complex Implementations of new technologies - Experienced in collaborating with multiple stakeholders and managing priorities - Able to consult with clients to identify further opportunities for ServiceRocket to provide additional services - Able to see the big picture as well as delve into details - Ability …

- Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines - 1-3 years of experience as an Atlassian Consultant, Atlassian Administrator, Jira Administrator, or similar positions - Proven track record in implementing solutions including installations, upgrades, migrations, workshops, integrations, and training for Atlassian products (Jira, Confluence, Bitbucket, etc) - A successful history in customer engagement and demonstrated exceptional cons…

- Broad expertise across Atlassian's core focus areas: software development, enterprise service management, enterprise strategy and planning, and teamwork collaboration - Deep, specialized knowledge in one of Atlassian's core focus areas - Expertise in designing robust integrations between the Atlassian platform and other enterprise systems, leveraging ServiceRocket, Atlassian, and partner technologies - Ability to deliver strategic solution roadmap discussions, aligning business objectives with…

- Broad expertise across Atlassian's core focus areas: software development, enterprise service management, enterprise strategy and planning, and teamwork collaboration - Deep, specialized knowledge in one of Atlassian's core focus areas (pillars) - Ability to design innovative, high-value solutions primarily leveraging the Atlassian suite - Experience building long-term, trusted relationships with customers and guiding them on transformational journeys - Expertise in co-creating multi-year stra…

Candidates must have proven experience managing Atlassian Jira and Confluence Data Center environments in IT organizations. Strong expertise in infrastructure setup, clustering, load balancing, and high availability configurations is required. Experience with integrating Jira and Confluence via APIs, webhooks, and plugins with other enterprise applications and systems is necessary. Proficiency with Linux/Windows server environments and virtualization platforms, along with experience managing dat…

- Highly analytical, strategic, and process-oriented leadership skills - Proven experience in hands-on execution of complex data modeling, compensation analysis, and HRIS configuration/administration - Ability to design and implement global compensation and workforce strategies - Experience leading and mentoring a team of analysts/specialists (specifically a team of four) - Strong cross-functional partnership skills with executive leadership, Finance, and senior stakeholders - Expertise in globa…

- Highly analytical, strategic, and process-oriented leadership skills - Proven ability to design and implement global strategies - Experience leading and mentoring a team of analysts/specialists (specifically a team of four) - Hands-on expertise in complex data modeling, compensation analysis, and HRIS configuration/administration - Ability to ensure talent and rewards strategies are competitive, workforce aligned with business needs, and People processes scalable and compliant - Capability to …

- Highly analytical, strategic, and process-oriented leadership skills - Proven experience in designing and implementing global compensation and rewards strategies - Ability to lead and mentor a team of four analysts/specialists, including coaching, performance reviews, and professional development - Hands-on expertise in complex data modeling, compensation analysis, and HRIS configuration/administration - Strong skills in workforce analytics, providing actionable insights on trends like attriti…

- Expertise in applying the ADKAR model (Awareness, Desire, Knowledge, Ability, and Reinforcement) to change management strategies - Experience conducting detailed change readiness assessments and impact analyses for user personas (Agents, Customers, Leaders) in contexts like Jira Service Management (JSM) - Ability to develop strategic change management plans including communications, training, and sponsor alignment, tailored to changes from Teamwork Foundations to complex Cloud Migrations - Ski…

- Expertise in applying the ADKAR model (Awareness, Desire, Knowledge, Ability, and Reinforcement) to change management strategies - Experience conducting detailed change readiness assessments and impact analyses for user personas (Agents, Customers, Leaders) in contexts like Jira Service Management (JSM) - Ability to develop strategic change management plans including communications, training, and sponsor alignment, tailored to changes from Teamwork Foundations to complex Cloud Migrations - Ski…

- Expertise in applying the ADKAR model (Awareness, Desire, Knowledge, Ability, and Reinforcement) to change management strategies - Experience conducting detailed change readiness assessments and impact analyses for user personas (Agents, Customers, Leaders) - Ability to develop strategic change management plans including communications, training, and sponsor alignment, tailored to scales like Teamwork Foundations rollout or complex Cloud Migration - Skills in defining clear communication chann…