Atlassian Systems Engineer (Remote)
CrowdstrikeFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates must have proven experience managing Atlassian Jira and Confluence Data Center environments in IT organizations. Strong expertise in infrastructure setup, clustering, load balancing, and high availability configurations is required. Experience with integrating Jira and Confluence via APIs, webhooks, and plugins with other enterprise applications and systems is necessary. Proficiency with Linux/Windows server environments and virtualization platforms, along with experience managing databases supporting Atlassian applications (PostgreSQL, MySQL, or Oracle), is essential. Hands-on experience with Datadog for monitoring application and server performance, including web application performance investigation and tuning, is also required.
The Atlassian Data Center Administrator will design, deploy, and maintain the infrastructure for Atlassian Jira and Confluence Data Center deployments. Responsibilities include installing, configuring, and upgrading applications, monitoring health using Datadog, and conducting performance investigations and tuning. The role involves performing regular maintenance, troubleshooting technical issues, and planning/implementing integrations with other applications and systems. Collaboration with IT teams, enforcing security best practices, documenting system architecture, and analyzing performance metrics for optimization are also key duties. Staying updated on Atlassian product updates and industry trends is expected.
Consulting and services for Atlassian products
ServiceRocket offers solutions and services for Atlassian products like Jira and Confluence, including consulting, training, managed services, licensing, and apps. The company helps businesses of all sizes optimize their use of Atlassian software to improve project management and collaboration. Unlike its competitors, ServiceRocket provides a comprehensive suite of services tailored to enhance the value of Atlassian investments. The goal is to maximize productivity and efficiency for organizations using these tools.