[Remote] Atlassian Data Center Administrator at ServiceRocket

United States

ServiceRocket Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Part TimeJob Type
UnknownVisa
ITIndustries

Requirements

Candidates must have proven experience managing Atlassian Jira and Confluence Data Center environments in IT organizations. Strong expertise in infrastructure setup, clustering, load balancing, and high availability configurations is required. Experience with integrating Jira and Confluence via APIs, webhooks, and plugins with other enterprise applications and systems is necessary. Proficiency with Linux/Windows server environments and virtualization platforms, along with experience managing databases supporting Atlassian applications (PostgreSQL, MySQL, or Oracle), is essential. Hands-on experience with Datadog for monitoring application and server performance, including web application performance investigation and tuning, is also required.

Responsibilities

The Atlassian Data Center Administrator will design, deploy, and maintain the infrastructure for Atlassian Jira and Confluence Data Center deployments. Responsibilities include installing, configuring, and upgrading applications, monitoring health using Datadog, and conducting performance investigations and tuning. The role involves performing regular maintenance, troubleshooting technical issues, and planning/implementing integrations with other applications and systems. Collaboration with IT teams, enforcing security best practices, documenting system architecture, and analyzing performance metrics for optimization are also key duties. Staying updated on Atlassian product updates and industry trends is expected.

Skills

Atlassian Data Center
Jira
Confluence
Datadog
Infrastructure Setup
Installation
Maintenance
Monitoring
Integration
IT Sector

ServiceRocket

Consulting and services for Atlassian products

About ServiceRocket

ServiceRocket offers solutions and services for Atlassian products like Jira and Confluence, including consulting, training, managed services, licensing, and apps. The company helps businesses of all sizes optimize their use of Atlassian software to improve project management and collaboration. Unlike its competitors, ServiceRocket provides a comprehensive suite of services tailored to enhance the value of Atlassian investments. The goal is to maximize productivity and efficiency for organizations using these tools.

Sydney, AustraliaHeadquarters
2001Year Founded
$270KTotal Funding
SEEDCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
201-500Employees

Benefits

Health Insurance
Stock Options
401(k) Retirement Plan
Paid Vacation
Hybrid Work Options

Risks

Increased competition from other Atlassian partners could erode market share.
Appfire's acquisition may reduce ServiceRocket's product offerings and revenue.
Focus on Atlassian may limit diversification and long-term growth.

Differentiation

ServiceRocket bridges the consumption gap for software companies and enterprises.
It offers a comprehensive suite of services for Atlassian products.
ServiceRocket is a Global Atlassian Platinum Solution Partner.

Upsides

Increased demand for remote work solutions boosts ServiceRocket's collaboration tools.
Digital transformation trends align with ServiceRocket's integration services expertise.
The rise of low-code platforms creates opportunities for custom app development.

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