Remote Jobs at Relay

- Applicants must be currently legally authorized to work in the US and not require future sponsorship - Successful completion of background and reference checks is required for all finalist candidates

- Experience managing B2B customer accounts, particularly Mid-Market accounts - Understanding of customer success principles and best practices - Strong communication and interpersonal skills - Ability to build relationships with customers and understand their needs - Product knowledge in cloud solutions, hardware, and software (specifically Relay’s product line: device hardware, Relay App, Dash, and service/connectivity options) - Ability to identify and drive upsell opportunities

- Experience in sales, preferably in SaaS or technology sales - Ability to understand complex products and communicate them effectively - Strong relationship-building skills (internal and external) - Detail-oriented and analytical mindset - Proficiency with CRM and sales tech stacks - Ability to travel periodically

- Internal motivation and drive to succeed in a goal-driven position - Willingness to learn in a fast-paced sales environment - Ability to embrace feedback and hold oneself accountable

- Demonstrated ability to approach problem-solving analytically - Understanding of Agile concepts and the QA process (Functional test, regression, smoke test, etc.) - Familiarity with Android Debug Bridge (ADB) and device logging tools - Proactive communicator, able to effectively communicate with developers and the QA team to understand features and defects, and evaluate and communicate testing status - Demonstrated experience in creating test cases and writing acceptance tests for developed fe…

- 3+ years of experience in sales operations, marketing operations, or a combined RevOps role within a SaaS environment - Experience working with or supporting an Account-Based Marketing (ABM) strategy is highly desirable - Proficiency in CRM administration (preferably Hubspot) and experience with marketing automation platforms - Applicants with Clay experience who meet our requirements will be prioritized! - Strong understanding of sales and marketing processes and their interdependencies - Exp…

- Proven work experience as a Sales Development Representative, Business Development Representative/Specialist, Sales Account Executive or similar role with enterprise or strategic prospects and clients - Hands-on experience with multiple sales techniques (including cold calls) - Track record of achieving sales quotas - Experience with CRM software - Understanding of and experience meeting and exceeding sales performance metrics - Excellent communication and negotiation skills - Ability to deliv…

- 5+ years of experience in product marketing, ideally in a startup environment supporting SMBs - Successfully launched and driven adoption for a new product or feature, with tangible business and customer outcomes - Storytelling skills to craft and tell stories that resonate with and influence cross-functional stakeholders and customers - Ability to deeply understand customers through conversations and research, extrapolating functional, compelling messaging and product ideas - Experience as a …

- 5+ years of experience in product marketing, ideally in a startup environment supporting SMBs - Successfully launched and driven adoption for a new product or feature, with tangible business and customer outcomes - Strong storytelling skills to craft and tell stories that resonate with and influence cross-functional stakeholders and customers - Passion for talking to and deeply understanding customers, extrapolating functional, compelling messaging and product ideas from conversations and rese…

- 5+ years of experience in product marketing, ideally in a startup environment supporting SMBs - Successfully launched and driven adoption for a new product or feature, with tangible business and customer outcomes - Strong storytelling skills to craft and tell stories that resonate with and influence cross-functional stakeholders and customers - Deep passion for talking to and understanding customers, with ability to extrapolate functional, compelling messaging and product ideas from customer c…

- 5+ years of experience in talent development, enablement, or coaching, with a track record of delivering measurable impact - Certified coach or equivalent experience working with individuals in a coaching or mentorship capacity - ICF Certification as ACC or above - Experience building learning experiences from scratch and tailoring programs to different audiences and learning styles - Comfortable with ambiguity and thriving in a startup environment - Excellent facilitator and communicator, abl…

- A minimum of 5 years of experience in an IT Systems Administrator or IT Support role - Demonstrable, hands-on experience managing an Okta environment, including application integrations and user lifecycle management - Strong understanding of identity management concepts, including Single Sign-On (SSO), SAML, SCIM, OIDC, and MFA - Proficiency in supporting both Windows and macOS environments - Experience troubleshooting hardware

Candidates should have 5+ years of product marketing experience, preferably in an early-stage B2B or B2B2C company supporting SMBs. A proven track record of launching products, driving adoption, and delivering business outcomes is required, along with strong data-driven storytelling, customer advocacy, exceptional project management, and metrics-driven skills.

- 5+ years of experience in product design, with a track record of shipping impactful work - Experience designing SaaS based products - Strong visual sensibility (typography, hierarchy, layout) paired with thoughtful UX design (flows, IA, cross-platform) - Ability to advocate for design principles and clearly explain rationale, ensuring cohesion and consistency across the product experience - Knowledge of owning the design process end-to-end, from research and framing through to prototyping and …

- Proven recruiter with 3+ years of experience running multiple concurrent searches in high-growth environments (agency and in-house experience is a plus) - Equally confident in sourcing, pitching, and closing; doesn’t wait for candidates to come to you - Instinctively data-driven, using funnel metrics not just to track progress but to guide decisions and influence stakeholders - Communicates with clarity and confidence, acting as a trusted advisor who balances hiring manager needs with market r…