Talent Enablement Coach at Relay

Toronto, Ontario, Canada

Relay Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Financial ServicesIndustries

Requirements

  • 5+ years of experience in talent development, enablement, or coaching, with a track record of delivering measurable impact
  • Certified coach or equivalent experience working with individuals in a coaching or mentorship capacity
  • ICF Certification as ACC or above
  • Experience building learning experiences from scratch and tailoring programs to different audiences and learning styles
  • Comfortable with ambiguity and thriving in a startup environment
  • Excellent facilitator and communicator, able to create safe spaces for discussion and growth
  • Ability to balance empathy with accountability as a trusted sounding board and challenger
  • Data-informed, using insights, feedback, and metrics to guide work
  • Deeply collaborative and able to influence without authority
  • Firm command of adult learning principles to assess need, design, deliver, and evaluate training

Responsibilities

  • Design, build, and iterate scalable talent enablement programs to support the development of people managers and ICs across the company
  • Facilitate high-impact learning experiences such as workshops, trainings, feedback sessions, and peer learning initiatives
  • Serve as an internal coach to individual contributors across functions—providing guidance, building accountability, and helping them navigate growth or blockers
  • Partner with People and functional leaders to identify high-leverage moments where enablement can improve clarity, confidence, or performance
  • Use feedback and performance data to inform the design of new programs or refine existing ones
  • Create toolkits, documentation, and resources that enable just-in-time support for both people leaders and ICs
  • Build trusting, 1:1 coaching relationships with team members at all levels, while maintaining confidentiality and safety
  • Act as a strategic thought partner to leadership, surfacing patterns and insights from coaching and enablement work to drive better team and company-wide practices

Skills

Key technologies and capabilities for this role

Talent EnablementCoachingProgram DesignWorkshop FacilitationFeedback SessionsPeer LearningPerformance Data AnalysisLeadership Development1:1 CoachingToolkit Development

Questions & Answers

Common questions about this position

What is the salary for the Talent Enablement Coach position?

This information is not specified in the job description.

Is this role remote or hybrid?

The role is hybrid.

What experience and skills are required for this role?

Candidates need 5+ years in talent development, enablement, or coaching with measurable impact, ICF Certification as ACC or above, and experience building learning experiences tailored to different audiences.

What is the company culture like at Relay?

Relay focuses on a human-centric customer experience, building internal enablement and leadership capacity in a startup environment where employees thrive in ambiguity.

What makes a strong candidate for this Talent Enablement Coach role?

A strong candidate has 5+ years in talent development or coaching with proven impact, ICF ACC certification or equivalent, and experience designing scalable learning programs while thriving in ambiguity.

Relay

Communication platform for workforce efficiency

About Relay

Relay is a communication platform aimed at improving workforce efficiency, especially for workers who do not have access to traditional communication tools or who use walkie-talkies. The platform utilizes Push-to-Talk (PTT) technology, which allows users to communicate instantly without the limitations of traditional walkie-talkies, such as limited range and security concerns. Relay includes features like GPS tracking, emergency alerts, and works on both mobile and desktop devices, all controlled through a voice interface. Unlike its competitors, Relay focuses on providing a subscription service that includes software integrations and regular updates to adapt to the changing needs of businesses. The main goal of Relay is to enhance communication for active workers, ensuring they can connect efficiently and safely.

Raleigh, North CarolinaHeadquarters
2015Year Founded
$46.7MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Health, dental & vision
PTO
Paid sick leave
401(k) with 3% match
Paid parental leave
Connection & wellness credit
Equipment & tools
Flexible work environment
Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.
Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.
Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.
The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.
Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.
The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.
Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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