Virtual Store Support Operator
Advance Auto PartsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, TechnologyIndustries
Requirements
- Passionate and customer-focused individual
- Knowledge, skills, and technology proficiency for sales and service
- Ability to work with moderate supervision/guidance
- Accountability for individual results and team impact
- Flexible schedule availability including evenings, weekends, holidays, variable schedules, and overtime as needed
- Willingness to work in alternate stores outside of home base store
- Regular, consistent, and punctual attendance
- Ability to carry and lift up to 25 pound boxes
- Ability to stand and move about the store constantly
Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
- Provides product demonstrations to educate customers on full product capabilities to maximize their experience
- Takes a customer-first approach with all customer interactions
- Listens and evaluates customer needs and provides appropriate solutions
- Achieves sales and customer experience goals and objectives
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent
- Performs operational and administrative tasks
- Partners with customer care to resolve customer issues, as appropriate
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
- Complies with all company and retail operational policies and procedures
- Completes training requirements and actively engages in team huddles and learning
- Knows and understands sales compensation plan and its key elements
- Other duties and responsibilities as assigned
Skills
Retail Sales
Customer Service
Product Demonstration
Customer Onboarding
Sales Goals
Operational Tasks
Customer Care
Comcast
Comcast Corporation is a global media and technology company.
About Comcast
Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off
Risks
Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.
Differentiation
Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.
Upsides
Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.
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