Experienced Consultant - Strategy + Transformation (S+T)

Employment Type: Full-time Location Type: Hybrid (Chicago, IL) or Fully Remote

Position Overview

Harbor is seeking an Experienced Consultant to join our growing Strategy + Transformation (S+T) practice group. Our S+T team collaborates with law firms and corporate law departments, offering a diverse range of management consulting services. This role will focus on assisting law firms in enhancing their revenue cycle efficiency, accuracy, and speed through the optimization of business strategies and operational performance, leveraging people, process, policy, and technology.

You will support specific client engagements on a project-by-project basis, mentor associate-level individuals, and guide the completion of deliverables and commitments. You will embody Harbor's core values by delivering an excellent client experience and developing client relationships through service delivery that exceeds expectations. This is a full-time position with a hybrid work arrangement for those located in Chicago, Illinois, and is fully remote for candidates elsewhere. We are looking for an individual with a dynamic skill set, eager to engage in various project types to solve our clients' strategy and operations business problems.

Responsibilities

• Coordinate with Project Leadership on all project aspects, including information collection, data analysis, research, process mapping, report and presentation creation, and client presentations.
• Demonstrate knowledge of the legal industry/practice and business acumen to support the development of solutions and insights for clients related to people, process, and service delivery transformation. Preference for experience with law firm or professional services operations, particularly in revenue cycle and finance functions.
• Independently structure, write, and present effectively, generating organized and persuasive deliverables.
• Collaborate closely with team members and client personnel to review findings and support the implementation of recommendations.
• Guide junior team members in client communication, project management/execution, and practice operations.
• Support practice administration and planning through input on project pipeline tracking and resource planning.
• Aid in the development of proposals and business development materials, ensuring alignment with client objectives and Harbor’s established format.
• Contribute to the growth of Harbor’s reputation for thought leadership and problem-solving, actively participating in practice growth and evolution.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Bachelor's degree required; preference for business or economics-oriented degrees.
• Experience: 5-6 years of total work experience, preferably in consulting or a relevant industry with a client-facing role delivering projects.
• Industry Experience: Experience with law firm or professional services operations and strategy is strongly preferred.
• Specialized Experience: Experience in law firm revenue cycle management or finance advisory roles is preferred.
• Project Management: Proven track record of managing multiple engagements and clients simultaneously.
• Skills:
  • Exceptional analytical and problem-solving skills, including experience conducting quantitative and qualitative data analysis.
  • Excellent communication and storytelling skills (written and spoken), demonstrating confidence, professionalism, and sound judgment when interacting with clients and internal stakeholders.