VP, Account Development

Employment Type: Full-time Location Type: Remote Location Preference: Midwest and East Coast (with some travel)

Company Description

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.

Position Overview

NIQ is seeking a VP, Account Development to own and lead the commercial and service relationship with a portfolio of clients. This role involves developing strategic plans, driving data-driven merchandising strategies, and leveraging complex analytics to generate incremental sales and profits for clients. You will be the primary, trusted partner for client executives, bringing the Full View of the NIQ solution suite and expertise to bear on their most important growth questions. You possess rich retail knowledge, can confidently speak to industry issues and consumer trends, and can drive positive commercial and integration outcomes for our clients. You are adept at deriving actionable insights from data and are passionate about coaching team members to develop highly engaging stories. You are comfortable utilizing data and analytics as a key component of confident decision-making.

Key Responsibilities

Strategic Planning and Execution

• Develop comprehensive Joint Business Plans with client executives and internal NIQ leadership.
• Develop long-term (3-5 year) and annual strategic plans and deliverables, inclusive of resourcing, performance outcomes, solution enhancements, and transformation.
• Create phased roadmaps of key activities, deliverables, and results.
• Lead the implementation and execution of analytical recommendations within client insights & merchandising teams.

Client Relationship Management

• Act as the primary client services lead with senior client stakeholders.
• Help clients understand evolving market dynamics by ensuring they receive proactive, relevant, and high-quality thought leadership on a regular cadence.
• Establish and manage deliverables with senior leaders across the portfolio of clients.
• Grow client relationships at the executive level, ensuring client satisfaction, contract renewal, and long-term growth.

Analytics and Insights

• Coach and oversee the team’s delivery of high-quality insights and analysis that accurately and effectively solve client problems.
• Ensure the client and the account team fully utilize NIQ’s products to drive value-added decisions.
• Oversee the immediate resolution of data discrepancies, operational issues, and software availability issues with urgency.

Project Management

• Oversee multiple priorities, deadlines, and projects across the account team and contracted deliverables.
• Execute the delivery of our solutions, ensuring timely outcomes and client satisfaction.
• Grow and develop a team responsible for delivering against client commitments.

Innovation and Development

• Collaborate with internal NIQ experts to develop relevant and effective solutions to client growth needs by identifying opportunities to develop new capabilities and approaches.
• Stay current with industry trends and educate clients on innovative merchandising and collaboration best practices.
• Support thought leadership through internal learning, knowledge-sharing, and development.

Team Leadership and Development

• Act as the Account Leader, guiding NIQ associates on the account teams to make a positive impact for the client in every interaction.

Requirements

• Rich retail knowledge.
• Ability to confidently speak to industry issues and consumer trends.
• Proficiency in deriving actionable insights from data.
• Comfortable utilizing data and analytics for decision-making.
• Experience in developing strategic plans.
• Experience in driving data-driven merchandising strategies.
• Experience in leveraging complex analytics.
• Experience in establishing and deepening executive relationships.
• Experience in coaching and developing teams.
• Strong project management skills.
• Ability to manage multiple priorities and deadlines.

Application Instructions

• Information not provided in the original job description.

Additional Information

• R25_0016289