Siena AI

VP of Sales

Chicago, Illinois, United States

Siena AI Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise SoftwareIndustries

Requirements

Candidates must have over 7 years of SaaS sales experience, preferably in AI, automation, or commerce technology. A proven track record of exceeding sales targets and scaling revenue is essential, along with a strategic yet hands-on approach to sales. Candidates should possess a customer-centric mindset, with a deep understanding of enterprise and mid-market sales cycles, and experience in establishing sales processes and go-to-market strategies from the ground up. Familiarity with CRM tools and analytics is also required.

Responsibilities

The VP of Sales will develop and execute a scalable sales strategy aimed at predictable revenue growth. They will build and manage a high-velocity sales pipeline, optimize conversion rates, and lead a top-tier sales team in a dynamic AI-driven environment. Collaboration with Marketing, Product, and Customer Success teams is necessary to refine go-to-market strategies, while also strengthening relationships with key clients to drive long-term value.

Skills

Sales Strategy
Pipeline Management
Sales Leadership
Mentoring
Pricing
Messaging
Customer Journey
Deal Execution

Siena AI

Autonomous AI customer service platform for e-commerce

About Siena AI

Siena AI offers an autonomous customer service platform tailored for the commerce sector, enabling businesses to implement AI-driven support with ease. The platform integrates with existing help desk systems, allowing merchants and brands in the e-commerce market to provide timely and accurate customer service. Siena's technology utilizes advanced models from OpenAI, delivering human-like responses and cognitive reasoning capabilities. The company operates on a subscription-based model, offering various service tiers that cater to different business needs, including features like smart routing and the Siena Copilot for human agents. A key differentiator for Siena is its commitment to data security; it does not train its models on client data, ensuring the protection of sensitive information. The goal of Siena AI is to enhance customer support efficiency and accuracy for e-commerce businesses while maintaining a strong focus on privacy.

Key Metrics

San Francisco, CaliforniaHeadquarters
2023Year Founded
$4.6MTotal Funding
SEEDCompany Stage
Enterprise Software, Cybersecurity, AI & Machine LearningIndustries
11-50Employees

Benefits

Remote Work Options
Paid Vacation
Stock Options
Company Equity
Professional Development Budget

Risks

Increased competition from companies like Discover Financial Services using generative AI.
Dependency on external partners like LTVplus for technological advancements.
New AI-driven platforms in Eastern Europe may challenge Siena AI's market position.

Differentiation

Siena AI combines human empathy with intelligent automation for customer service.
The platform integrates seamlessly with existing help desk systems for easy deployment.
Siena AI prioritizes data security by not using client data for model training.

Upsides

Siena AI raised $4.7M to develop empathic AI customer service agents.
Partnership with LTVplus enhances customer service through empathic AI.
Subscription-based model ensures steady revenue and scalable customer service operations.

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