Vice President of Sales, America
Sonatype- Full Time
- Expert & Leadership (9+ years)
Candidates must have over 7 years of SaaS sales experience, preferably in AI, automation, or commerce technology. A proven track record of exceeding sales targets and scaling revenue is essential, along with a strategic yet hands-on approach to sales. Candidates should possess a customer-centric mindset, with a deep understanding of enterprise and mid-market sales cycles, and experience in establishing sales processes and go-to-market strategies from the ground up. Familiarity with CRM tools and analytics is also required.
The VP of Sales will develop and execute a scalable sales strategy aimed at predictable revenue growth. They will build and manage a high-velocity sales pipeline, optimize conversion rates, and lead a top-tier sales team in a dynamic AI-driven environment. Collaboration with Marketing, Product, and Customer Success teams is necessary to refine go-to-market strategies, while also strengthening relationships with key clients to drive long-term value.
Autonomous AI customer service platform for e-commerce
Siena AI offers an autonomous customer service platform tailored for the commerce sector, enabling businesses to implement AI-driven support with ease. The platform integrates with existing help desk systems, allowing merchants and brands in the e-commerce market to provide timely and accurate customer service. Siena's technology utilizes advanced models from OpenAI, delivering human-like responses and cognitive reasoning capabilities. The company operates on a subscription-based model, offering various service tiers that cater to different business needs, including features like smart routing and the Siena Copilot for human agents. A key differentiator for Siena is its commitment to data security; it does not train its models on client data, ensuring the protection of sensitive information. The goal of Siena AI is to enhance customer support efficiency and accuracy for e-commerce businesses while maintaining a strong focus on privacy.