Head of Data
HeadwaySalary not specified
- Full Time
- Expert & Leadership (9+ years)
$319,000 – $352,500Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Enterprise SoftwareIndustries
Requirements
The ideal candidate should possess a strong background in data analytics, with a Bachelor’s degree in a related field, and at least 10 years of experience in a leadership role within data analytics. Demonstrated experience in building and scaling data analytics teams is essential, along with a deep understanding of business intelligence and data-driven decision-making.
Responsibilities
As the VP of Data Analytics, you will be responsible for executive business partnering with key leaders, developing and implementing a comprehensive analytics strategy, overseeing the Business Intelligence and Analytics Engineering sub-teams, and ensuring the team’s ability to provide accurate data and drive business insights. You will also be responsible for translating business requirements into analytical solutions and facilitating cross-functional collaboration to optimize customer experiences and identify new business opportunities.
Skills
Data Analytics
Business Intelligence
Data Platform
Data Pipelines
Data Engineering
Stakeholder Management
Data-backed decisions
Gorgias
AI-powered customer service for e-commerce
About Gorgias
Gorgias provides an AI-powered customer service solution tailored for Shopify stores in the e-commerce sector. Its main service automates the customer support process by sorting, prioritizing, and tagging customer inquiries, known as "tickets," as they arrive. This automation minimizes the need for manual ticket management, allowing businesses to save time and resources. Gorgias' AI can also deliver instant resolutions to customer issues, enhancing the efficiency of support operations. Additionally, the platform enables businesses to create detailed customer profiles that include order history, loyalty status, and reviews, which helps support teams offer personalized service. Gorgias operates on a subscription model, generating consistent revenue while helping businesses improve their customer service and reduce support workloads. The company caters to a diverse range of clients, from small businesses to large corporations, all within the competitive e-commerce landscape.
San Francisco, CaliforniaHeadquarters
2015Year Founded
$98.6MTotal Funding
SERIES_CCompany Stage
Consumer Software, AI & Machine LearningIndustries
201-500Employees