[Remote] Virtual Medical Assistant / Patient Advocate, Temp (Day Shift) at Ro

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, TelemedicineIndustries

Skills

Key technologies and capabilities for this role

Patient AdvocacyTelehealthAdministrative SupportCustomer ServiceCommunication

Questions & Answers

Common questions about this position

Is this a remote position?

This information is not specified in the job description.

What is the duration of this role?

This is a 6-month temp assignment with the potential to extend or convert to a full-time role, based on business needs.

What experience and qualifications are required for this role?

Medical Assistant or Certified Nursing Assistant experience is preferred, along with a Bachelor's Degree preferred, 1-2 years in an administrative and/or customer-facing role, and 1 year with insurance plans and policies as a plus.

What is the company culture like at Ro?

Ro offers a rewarding, fast-paced, high-growth environment focused on empathetic, concierge-style patient service, with recognitions as a Fortune Best Workplace in New York and Health Care for four years and Best Workplace for Parents.

What makes a strong candidate for this Patient Advocate role?

Candidates with Medical Assistant or Certified Nursing Assistant experience, a Bachelor's Degree, and 1-2 years in administrative or customer-facing roles, especially with insurance experience, will stand out in this fast-paced patient support position.

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters

2017Year Founded

$998.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees