[Remote] Medical Claim Analyst at CVS Health

North Dakota, United States

CVS Health Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • High School Diploma or G.E.D
  • Effective communication, telephonic and organization skills
  • Familiarity with basic medical terminology and concepts used in care
  • Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members
  • Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word

Responsibilities

  • Initial review and triage of claims tasked for review
  • Determines coverage, verifies eligibility, identifies and redirects misdirects
  • Preps the authorization in the system and triages cases to medical staff for review
  • Organizes and prioritizes work to meet regulatory and claim turn-around times
  • Promotes communication, both internally and externally to enhance effectiveness of medical management services and health care team
  • Performs non-medical research and support
  • Adheres to Compliance with PM Policies and Regulatory Standards
  • Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements
  • Protects the confidentiality of member information and adheres to company policies regarding confidentiality
  • Assists in the research and resolution of claims payment issues

Skills

Key technologies and capabilities for this role

medical terminologyclaims reviewcoverage determinationeligibility verificationauthorization prepExcelMicrosoft Wordcustomer servicetelephonic communicationclaims triage

Questions & Answers

Common questions about this position

What is the pay range for the Medical Claim Analyst position?

The typical pay range is $18.50 - $38.82 per hour. The actual base salary will depend on factors like experience, education, geography, and other relevant factors, and the position is eligible for a CVS Health bonus, commission, or short-term incentive program.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are required for the Medical Claim Analyst role?

Required skills include effective communication (telephonic), organization, familiarity with basic medical terminology, strong customer service skills, and computer literacy including Excel and Microsoft Word.

What is the company culture like at CVS Health?

CVS Health fosters a workplace where every colleague feels valued and belongs, with teams reflecting the customers, patients, members, and communities served, and emphasizes passion for transforming health care with heart.

What makes a strong candidate for this Medical Claim Analyst position?

A strong candidate has a High School Diploma or G.E.D, effective communication and organization skills, familiarity with medical terminology, customer service experience, computer literacy, and preferably 2-4 years as a medical assistant, office assistant, or claim processor.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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