Vet Clinic Implementation Associate

Location Type: Remote Employment Type: Full-Time

Position Overview

Join our growing team at Vetcove and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team.

About the Position

The Vet Clinic Implementation Associate at Vetcove is responsible for overseeing the end-to-end management of large-scale projects that enhance the customer experience for our users and streamline processes. This role will be client-facing as the point of contact for our external partners throughout the entire project lifecycle, while also being a liaison internally between our engineering and business teams.

The ideal candidate will be highly motivated and very skilled in multitasking, staying organized, and maintaining a sharp attention to detail. Success in this position requires a strong ability to effectively time manage, set expectations, and communicate clearly and effectively to multiple parties. In this position, one must manage multiple projects at a time, so the ability to work in a fast-paced environment is a requirement. This role will require travel.

Responsibilities

• Effectively communicate with the team and all stakeholders to set priorities, ensure that project milestones expectations are met, and determine team member expectations across departments.
• Communicate directly with executives and leadership teams to provide progress updates.
• Develop project plans and timelines to ensure that team members understand the expectations.
• Identify areas where team members are needed to ensure that project milestones and deliverables are completed according to the schedule.
• Collaborate cross-functionally with the CTO and Head of Strategy to scope projects, define processes and milestones, and ensure we are on track to complete by our intended launch date.
• Provide project updates on a consistent basis to various stakeholders.
• Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels.
• Understand business goals and connect them with prioritization of incoming project requests.

Requirements

• Must have previous experience either working directly in a veterinary clinic OR working directly with clinics implementing new veterinary software.
• Experience in managing different types of projects that involve developing partnership plans, preparing for integrations with 3rd parties, and strategizing for new feature and product launches.
• Excellent organization and time management skills.
• Excellent communication and interpersonal skills.
• Experience building roadmaps, project plans, and timelines with strong attention to detail.
• Humility and willingness to roll up sleeves and take ownership of clearing any obstacles the team faces.
• Experience working effectively in a heavily cross-functional, fast-paced environment.
• Ability to hold others accountable for deliverables against tight timelines.

Benefits (Full-Time Roles)

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At-home office setup
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events

Compensation

The typical base pay range for this role across the U.S. is: $60,000/year - $80,000/year + bonus + equity + benefits.

Company Information

Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC.

Application Instructions

Please refer to the original job posting for application instructions.