(US) Software Implementation Consultant - (Financial)

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, Healthcare, Financial ServicesIndustries

Requirements

The Software Implementation Consultant should be diligent, customer-focused, agile, transparent, and a strong communicator. The applicant should expect up to 30% on-site travel to customer sites and regional meetings.

Responsibilities

The Consultant will act as the principal liaison with the customer to implement best practices for optimized business outcomes in LTPAC settings. They will build relationships, advise on solutions and recommended business practices, and lead in-depth analysis of customer business processes, operations, and practices. Responsibilities include providing recommendations for solution configuration and enhanced business practices, translating and documenting customer expectations, leading business discovery, developing recommendations for a delivery approach, translating technical requirements, executing system configuration setup, establishing and maintaining customer relationships, partnering with internal stakeholders to create and execute implementation plans, and leading customer change management strategies.

Skills

Software Implementation

Financial Systems

Healthcare Technology

AI Tools

Customer Liaison

Best Practices

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees