VDA GDN Resource NVD-PVD Support at DXC Technology

Riyadh, Riyadh, Saudi Arabia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Information TechnologyIndustries

Requirements

Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions, CB / Altiris/ DXCCAE, Service Now, SM9
Basic Windows OS and Networking Knowledge
Basic Knowledge of incident management
Basic knowledge of AD and different AD groups
Basic infrastructure knowledge of the SWD tool
Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
Basic debugging skills
Good communication skills
Good technical, communication and presentation skills
Ability to adopt and learn quickly
Overall min 4 years of experience in Information Technology (IT) and min. 2-3 years of relevant experience in Microsoft Endpoint Manager and/or Intune
Knowledge on Microsoft Intune
Knowledge on ticketing tools like SNOW/Remedy/DXCSM
Basic knowledge on Cloud, MS Azure, O365 Licensing
Flexible to work on a 24X7 basis
Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadlines
Excellent problem solving/analytical skills
Good communication skills with ability to represent in global meeting/forums/customers
Good understanding of network infrastructure
Knowledge of Cloud Technologies
Certifications: Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft Certified: Azure Administrator Associate, Citrix Certified Associate – Virtualization (CCA-V), VMware Certified Professional – Desktop & Mobility (VCP-DTM) (nice to have)
Nice to have: Experience in Microsoft Defender, Azure, Intune and MDM; Experience in iOS, Android, and Windows application signing, provisioning

Responsibilities

Resolve Release Application deployment and monitoring
Patch management
Management incidents on SWD tools
Client installation and Monitoring
Work independently on Reports, Device health management
Should be able to resolve the issues independently
Basic knowledge on Incident management and service request handling

Skills

SCCM

Intune

Microsoft Endpoint Manager

ServiceNow

Active Directory

Azure

Windows

Networking

Patch Management

Incident Management

Microsoft Defender

MDM

DNS

DHCP

TCP/IP

Altiris

Remedy

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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