[Remote] Endpoint Management Specialist at Aledade

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelor’s degree (significant and relevant work experience in lieu of educational requirements may be accepted)
4-6 years working in small to medium size healthcare IT settings, either at solutions vendors or at provider organizations
3+ years direct practice facing customer service experience
3+ years experience implementing technology solutions in healthcare IT settings
Comfortable working remotely within the US

Responsibilities

Serve as expert and primary point of escalation to a cross-functional team (product, engineering, field) and directly with practices on issues related to the scalable deployment of Aledade’s point of care solutions
Serve as internal subject matter expert on the IT operations of ambulatory practices and how point of care solutions can best be deployed within their ecosystem
Advise practices on deploying and configuring endpoint management tools like Microsoft Intune, Ivanti, or JAMF to manage device and server settings, software installations, security policies, and updates
Provide guidance on creating and managing device and server profiles for different user groups and environments based on their needs and distributing and updating applications across the network
Develop automation scripts to streamline repetitive tasks related to software deployment on both endpoints and servers
Collaborate with practice IT resources and Aledade implementation, product, and engineering team members to proactively identify and mitigate barriers to deploying point of care solutions into practices at scale
Provide expertise on installation and broad automated deployment options for point of care products within associated practices
Advise practices on use of their existing endpoint management, remote monitoring and management, and/or automation scripts to ensure broad deployment of Aledade-related tools

Skills

Key technologies and capabilities for this role

Microsoft IntuneIvantiJAMFEndpoint ManagementEHR IntegrationDevice ManagementAutomation ScriptsRemote MonitoringIT Operations

Aledade

Supports independent primary care practices

About Aledade

Aledade operates in the primary care sector, focusing on supporting independent primary care practices. The company provides these practices with essential support and data to help them navigate the challenges of the changing healthcare landscape. Aledade offers personalized, on-the-ground assistance, ensuring that practices have timely access to the right data to improve the quality of care they deliver to their communities. Additionally, Aledade has developed a proprietary technology application that gives practices insights about their patients, further enhancing their care capabilities. Unlike many competitors, Aledade is dedicated to the success of independent practices, making it the largest network of its kind in the nation. The company's goal is to empower these practices to thrive and provide high-quality care through its support services and technology.

Bethesda, MarylandHeadquarters

2014Year Founded

$662MTotal Funding

SERIES_FCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Risks

Increased competition from platforms like Privia Health threatens Aledade's market share.

Integration challenges from acquiring Medical Advantage may disrupt operations in Michigan.

Rapid technological advancements require continuous updates to Aledade's technology platform.

Differentiation

Aledade partners with independent primary care physicians to create Accountable Care Organizations.

The company offers a proprietary technology platform for timely patient insights.

Aledade provides personalized, on-the-ground support to enhance care quality.

Upsides

Aledade's acquisition of Medical Advantage expands its presence in Michigan significantly.

The rise of telehealth creates new opportunities for Aledade's primary care practices.

Aledade's focus on value-based care aligns with increasing demand for ACOs.

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