[Remote] Endpoint Management Specialist at Aledade

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree required
4-6 years working in small to medium size healthcare IT settings
3+ years direct practice facing customer service experience
3+ years experience implementing technology solutions in healthcare IT settings
Expertise in endpoint and server management tools like group policy management, Microsoft Intune, SCCM, Ivanti, or JAMF
Proficiency with RMM platforms like Kaseya, Datto, or ConnectWise
Extensive experience with managed browser environments such as Google Admin console
Strong understanding of Windows, Windows Server, and macOS operating systems
Knowledge of scripting languages (PowerShell, Bash) for automation
Networking fundamentals and troubleshooting skills
Knowledge of web-based and on-prem IT systems
Demonstrated ability to navigate and de-escalate technical implementation issues
In depth understanding of the primary care market and customer needs

Responsibilities

Play a key role in the implementation and maintenance processes for in-EHR point of care insights solutions
Proactively identify and mitigate barriers to deploying point of care solutions at scale
Provide expertise on installation and automated deployment options for point of care products
Advise practices on use of existing endpoint management, remote monitoring, and automation scripts
Serve as expert and primary point of escalation for issues related to the scalable deployment of Aledade’s point of care solutions
Serve as internal subject matter expert on the IT operations of ambulatory practices
Advise practices on deploying and configuring endpoint management tools
Provide guidance on creating and managing device and server profiles
Develop automation scripts to streamline repetitive tasks related to software deployment

Skills

Aledade

Supports independent primary care practices

About Aledade

Aledade operates in the primary care sector, focusing on supporting independent primary care practices. The company provides these practices with essential support and data to help them navigate the challenges of the changing healthcare landscape. Aledade offers personalized, on-the-ground assistance, ensuring that practices have timely access to the right data to improve the quality of care they deliver to their communities. Additionally, Aledade has developed a proprietary technology application that gives practices insights about their patients, further enhancing their care capabilities. Unlike many competitors, Aledade is dedicated to the success of independent practices, making it the largest network of its kind in the nation. The company's goal is to empower these practices to thrive and provide high-quality care through its support services and technology.

Bethesda, MarylandHeadquarters

2014Year Founded

$662MTotal Funding

SERIES_FCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Risks

Increased competition from platforms like Privia Health threatens Aledade's market share.

Integration challenges from acquiring Medical Advantage may disrupt operations in Michigan.

Rapid technological advancements require continuous updates to Aledade's technology platform.

Differentiation

Aledade partners with independent primary care physicians to create Accountable Care Organizations.

The company offers a proprietary technology platform for timely patient insights.

Aledade provides personalized, on-the-ground support to enhance care quality.

Upsides

Aledade's acquisition of Medical Advantage expands its presence in Michigan significantly.

The rise of telehealth creates new opportunities for Aledade's primary care practices.

Aledade's focus on value-based care aligns with increasing demand for ACOs.

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