Member Support Specialist
WellthFull Time
Entry Level & New Grad
Candidates must possess a Bachelor's degree in communications, neuroscience, biology, or a related discipline, along with additional training and certification in radiology, neuro-interventional technology, or a related field. A minimum of 3 years of experience in a hospital setting or a medical device company is required, or an equivalent combination of education and experience. A sales or marketing background is desired, along with strong clinical, technical, and organizational skills. Candidates must also demonstrate the ability to function effectively in a busy, demanding, and competitive environment, possess strong oral, verbal, written, and interpersonal communication skills, and exhibit a high degree of accuracy and attention to detail. Proficiency with MS Word, Excel, and PowerPoint is necessary, as are excellent organizational skills with the ability to prioritize assignments.
The Clinical Specialist will provide support to regional sales teams in market development, procedural coverage, troubleshooting, education, training, customer service, and follow-up. Responsibilities include developing and implementing regional plans to increase market share, establishing communication systems with sales management, building relationships with hospital personnel, and educating customers on product usage. The specialist will also serve as a primary resource for clinical support, respond to customer needs, prospect and develop relationships with prospective customers, and adhere to the company's Quality Management System and relevant regulations.
Develops medical devices for vascular conditions
Penumbra Inc. specializes in creating medical devices aimed at treating neurovascular and peripheral vascular conditions. Their products, such as the Penumbra System and the Indigo System, are designed for use in hospitals and clinics, helping healthcare professionals address issues like stroke and other vascular diseases. These devices work by providing advanced tools for interventions in neurology and vascular surgery, allowing for effective treatment options. Unlike many competitors, Penumbra focuses specifically on these specialized areas, ensuring their products are tailored to the needs of medical professionals in these fields. The company's goal is to continuously improve and innovate their medical devices to enhance patient care and support healthcare providers in delivering effective treatments.