Clinical Applications Specialist - Philadelphia, PA

Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Candidates must possess a Bachelor's Degree or equivalent years of directly related experience, with a minimum of 2 years of relevant experience in the field. Fluency in reading, writing, understanding, and communicating in English is essential. The role requires 85% travel and is not eligible for relocation assistance or sponsorship. Preferred qualifications include clinical experience in Ophthalmology, a COT Designation, experience in Refraction/Refractometry, knowledge of A-Scans and Biometry, and experience with Refractive LASIK surgical devices.

Responsibilities

The Clinical Applications Specialist will provide technical and clinical training and support to surgeons and operating room staff on Alcon's Cataract and/or Refractive Surgical Device products. They will offer on-site and/or remote clinical application support, ensuring customers have scientific and technical information regarding the approved use of Alcon medical devices. Responsibilities include managing equipment and software upgrades, documenting site visits accurately in a CRM tool, reporting adverse events and device deficiencies, and responding to unsolicited requests for information. The specialist will also collaborate with Field Service Engineers and Sales Representatives to coordinate training and support, provide feedback to R&D on product performance, and attend/support medical congresses and conventions as needed. Achieving clinical certifications to meet job requirements is also part of the role.

Skills

Clinical Training

Surgical Devices

Cataract Surgery

Refractive Surgery

Medical Devices

Customer Support

Technical Support

Documentation

Adverse Event Reporting

CRM

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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