(USA) Store Lead (Non-Complex) - Wm at Walmart

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Ability to model excellent customer service and resolve customer needs, complaints, and issues within company guidelines
Skills in financial management, including confirming budgeted sales, wages, and expenses; creating budgets; analyzing trends; and implementing improvement plans
Experience in community outreach, building relationships, representing the company, and promoting programs and events
Knowledge of facility operations, merchandise presentation, pricing, inventory management, quality assurance, safety, and executing company programs
Proficiency in supervising, hiring, training, mentoring, and developing management and hourly associates, including setting expectations, providing recognition, ensuring diversity and inclusion, and recruiting
Capability to drive execution of business plans, identify needs, remove barriers, measure performance, and adapt to changes
Understanding of company policies, procedures, mission, values, ethics, and the Open Door Policy, with ability to train and ensure compliance
Skills in evaluating business effectiveness, consulting stakeholders, and improving efficiency

Responsibilities

Direct and guide management and hourly associates on customer service by modeling behaviors, resolving issues, building relationships, and providing information
Drive financial performance by managing sales, wages, expenses; assisting store manager; creating budgets; and forecasting based on trends and needs
Participate in and lead community outreach, maintain relationships, represent the company, and promote programs, events, and sustainability efforts
Direct facility operations by setting service standards, developing merchandise presentation, ensuring inventory and pricing, executing programs, and overseeing safety and quality
Provide supervision and development for associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, delegation, and ensuring diversity
Execute business plans and projects by identifying needs, communicating priorities, removing obstacles, providing resources, measuring progress, and developing contingencies
Promote and support company policies, ethics, and integrity by training others and ensuring compliance
Evaluate and improve business plans, programs, and initiatives; consult stakeholders; apply suggestions for efficiency; and support community events

Skills

Key technologies and capabilities for this role

Customer ServiceTeam LeadershipFinancial ManagementBudgetingInventory ManagementMerchandise PresentationCommunity OutreachSafety Standards

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the salary or compensation for the Store Lead role?

This information is not specified in the job description.

Is this Store Lead position remote or does it require on-site work?

This information is not specified in the job description.

What key responsibilities does the Store Lead handle?

The role involves directing customer service, driving financial performance, participating in community outreach, overseeing facility operations, and providing supervision and development for associates.

What leadership skills are important for this Store Lead position?

Strong leadership is required, including directing and guiding management and associates, providing supervision, training, mentoring, setting expectations, and driving execution of business plans.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters

1962Year Founded

$5,515MTotal Funding

IPOCompany Stage

Financial Services, Consumer GoodsIndustries

10,001+Employees

(USA) Store Lead (Non-Complex) - Wm at Walmart

Requirements

Responsibilities

Skills

Questions & Answers

Walmart

About Walmart

Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.

Amazon's grocery delivery expansion threatens Walmart's market share.

Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.

The company offers a wide range of products at consistently low prices.

Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.

Robotics integration in distribution centers boosts operational efficiency.

Culturally themed product lines attract diverse customer segments.

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