(US) Sales Development Representative, Acute and Payer (Health Plan)

Sales Development Representative (SDR)

Employment Type: Full-Time Location Type: Remote (North America) Salary: [Salary information not provided]

Position Overview

PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. As a founder-led and privately held organization, we empower our employees to innovate and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform impacts millions of lives across more than 30,000 provider organizations. We are recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, offering flexibility, growth opportunities, and meaningful work.

This entry-level, salaried sales position involves supporting a team of Senior Sales Executives. The Sales Development Representative (SDR) will be responsible for initial customer interactions within the healthcare industry, playing a key role in business development by establishing contact with prospective customers and facilitating activities that lead to new business opportunities. The primary focus will be scheduling conference calls and meetings for assigned Senior Account Executives with prospects.

Who You'll Work With

You will be an integral part of our growing sales team, directly impacting the organization's success. You will collaborate closely with our Sales Team, Director of Sales Operations, Product Team, Marketing, and other departments.

Responsibilities

• Develop strong content knowledge of the healthcare industry and PointClickCare's state/market strategies.
• Research potential prospects.
• Create and execute a strategic outreach plan, in collaboration with the Vice President of Sales, to target prospective customers.
• Conduct cold calls and emails to schedule meetings and conference calls.
• Identify and target prospective Health Plan executives, Chief Medical Officers (CMOs), and other healthcare executives through strategic planning and execution.
• Communicate with prospective customers, including chief healthcare executives, using creative outreach methods via email and phone.
• Achieve weekly, monthly, and quarterly goals by scheduling meetings and appointments for the Vice President of Sales with prospective customers.
• Prepare background materials and market research in advance of all sales meetings and appointments.

About PointClickCare

At PointClickCare, we empower our people to be the architects of a smarter healthcare future – one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, we enhance collaboration, improve outcomes, and equip every team member to maximize their impact. Our hiring practices focus on uncovering AI expertise that complements our mission, and we continuously invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare so it doesn’t just survive, it thrives.

To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.