Advisory Solution Consultant – Healthcare
SailPointFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. A minimum of 5 years of pre-sales solution consulting or sales engineering experience is required, along with proficiency in the ServiceNow platform or technical expertise with cloud software solutions. Experience collaborating with product management, product marketing, partners, and professional services is necessary, as are territory management skills including pipeline building and working with sales counterparts. Candidates must be located in the Boston area.
The Solution Consultant will act as a technical and domain expert for the client-facing sales team, supporting Healthcare Provider Solution Sales and guiding revenue for specific products. Responsibilities include developing and positioning product-specific solutions during sales cycles, leading discovery workshops to understand customer challenges, and delivering product demonstrations. The role involves answering product feature and technical questions, guiding strategic programs like customer journey sessions, providing feedback to product management on enhancements, and sharing best practices with other Solution Consultants. Additionally, the consultant will stay current on competitive analysis and market differentiation, and support marketing events such as executive briefings, conferences, user groups, and trade shows.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.