Title & Registration Account Manager at Verra Mobility

Bradenton, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Transportation, AutomotiveIndustries

Requirements

3-5 years’ experience in a customer-facing environment, account management or similar role
Detail oriented with the ability to multi-task in a fast-paced environment
Excellent written and verbal communication skills
Proven track record in formulating and executing on customer level growth plans that demonstrate consistent positive trajectory with tangible financial results
Experienced in compiling, documenting and communicating client requirements to internal stakeholders (in production, creative services, or operations)
Thrives in a dynamic, fast-paced, high-growth work environment
Strong working knowledge of entire Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Excellent organizational, analytical and negotiation skills
Excellent problem solver; Ability to define problems, collect data, establish facts and draw valid conclusions
Must be enthusiastic, action oriented, capable of independently solving complex workflow problems, and able to communicate clearly and effectively to internal and external stakeholders
Ability to work directly with and present to SLT and ELT members

Responsibilities

Building and developing revenue streams within our existing client base
Formulate long-term client partnerships that deliver both financial and operational benefits for both organizations
Primary point of contact for all client communication and oversight; owns overall client satisfaction, proactively identifies opportunities and works with management to optimize, retain and upsell business
Develop a detailed client account plan that outlines both current and future service streams with clear actions aligned to the execution of the plan and growth of the client
Partner with client to understand current and future fleet plans and deliver weekly forecasting updates to internal stakeholders
Responsible for understanding and maintaining client health with respect to AR balance, account reconciliation, overdue revenue recovery and invoice accuracy
Effectively communicate in a fast paced, team-oriented environment; function as a liaison between client and Verra Mobility
Manage time and deadlines while balancing multiple priorities internally and externally
Oversee project campaign execution to ensure all requirements are met; measure progress and communicate effectively both internally and externally
Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed
Strengthen client performance by maximizing KPI's
Become a subject matter expert on Verra Mobility’s T&R services at a product level and client specific level
Collaborate with Legal and cross-functional department heads to review, update, and manage contract terms and obligations
Work with the Account Director and internal departments on client launches, manage client and supplier relationships, and interface with internal departments to ensure client needs are met accurately and promptly

Skills

Account Management

Client Relationship Management

Revenue Growth

Forecasting

Accounts Receivable

Financial Reconciliation

Invoice Accuracy

Project Oversight

Communication

Problem Solving

Verra Mobility

Smart transportation solutions for road safety

About Verra Mobility

Verra Mobility provides smart transportation solutions aimed at improving road safety and enhancing the overall transportation experience. The company develops technology that helps monitor and improve driver behavior, making roads safer for everyone. For instance, they have implemented school bus stop arm safety camera programs in New York to enforce traffic laws and protect children around school buses. Verra Mobility works with various clients, including government agencies, commercial fleets, and rental car companies, offering customized solutions to meet their specific transportation needs. Unlike many competitors, Verra Mobility focuses on building strong partnerships and delivering tailored services, which helps them stand out in the smart transportation market. The company's goal is to create safer and more connected transportation systems that benefit communities worldwide.

Mesa, ArizonaHeadquarters

1987Year Founded

$1,000MTotal Funding

IPOCompany Stage

Data & Analytics, Automotive & TransportationIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging smart mobility startups may erode Verra Mobility's market share.

Reliance on government contracts exposes Verra Mobility to political and budgetary changes.

Data privacy concerns could increase compliance costs and operational challenges.

Differentiation

Verra Mobility leads in smart mobility with over 8.5 million vehicles managed.

The company operates 4,000+ safety cameras, enhancing road safety and driver behavior.

Verra Mobility's customized solutions address complex transportation challenges for diverse clients.

Upsides

AI-driven traffic systems enhance smart city solutions with real-time data analytics.

IoT integration in transportation grows 20% annually, boosting Verra Mobility's smart solutions.

Global automated tolling market to reach $10 billion by 2025, aligning with Verra's expertise.

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