Telesales Executive at Courier

Metamorfosi, Greece

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Courier, LogisticsIndustries

Requirements

At least 3 years of experience in telesales, preferably in courier, logistics, or related industries
Fluent in Greek, proficient in English (spoken and written)
Strong persuasion, negotiation, and closing skills with a customer-focused mindset
Confident in using CRM systems, Microsoft Office Suite, and other sales tools
Able to quickly build rapport, handle objections, and maintain positive client relationships
Results-driven, proactive, and capable of working independently or in a team
Degree in Business, Marketing, or related field preferred (not mandatory)

Responsibilities

Conducting targeted outbound calls to potential customers to present XP Courier’s services and understand their specific needs
Identifying and qualifying new leads through cold calling, email outreach, and referrals
Building and maintaining trusted relationships with customers to ensure high satisfaction and long-term cooperation
In-depth understanding of XP Courier’s services, pricing policy, and competitive advantages to effectively communicate value to potential clients
Recording performance data and generating reports to track key sales KPIs (e.g., number of calls, conversion rates, new leads, closed deals) with the aim of continuously improving performance
Logging and updating all sales activities, contacts, and opportunities through the company’s CRM system
Following up with clients after initial contact to close deals and address any remaining questions or concerns
Gathering insights and feedback from the market and competitors to support the development of effective sales strategies

Skills

Key technologies and capabilities for this role

TelesalesOutbound CallingCold CallingLead GenerationCRM ManagementSales ReportingKPI MonitoringClient Relationship Management

Questions & Answers

Common questions about this position

What benefits are offered for the Telesales Executive position?

Benefits include a competitive salary, performance-based bonus, career development opportunities, comprehensive training and ongoing professional support, and a supportive and collaborative work environment.

Is this Telesales Executive role remote or on-site?

The position is on-site, based in Athens.

What skills and experience are required for the Telesales Executive role?

Requirements include at least 3 years in telesales (preferably in courier/logistics), fluency in Greek and proficiency in English, strong persuasion/negotiation/closing skills, CRM and Microsoft Office proficiency, interpersonal skills, self-motivation, and a degree in Business/Marketing preferred.

What is the company culture like at XP Courier?

XP Courier emphasizes a human-centered customer service approach, a supportive and collaborative work environment, and an experienced and specialized team focused on top-level services.

What makes a strong candidate for the Telesales Executive position?

Strong candidates have 3+ years of telesales experience in courier/logistics, fluency in Greek and English proficiency, proven sales and negotiation skills, CRM/tech comfort, and a self-motivated, customer-focused mindset.

Courier

Streamlines multi-channel product notifications for developers

About Courier

Courier provides a platform that helps developers integrate notifications across various channels into their applications, whether they are web, desktop, or mobile. The platform includes features such as automations, preferences management, audit logs, and options for white-labeling, allowing developers to customize how notifications are managed and displayed. Unlike many competitors, Courier focuses specifically on the needs of developers, offering a comprehensive suite of tools that simplify the notification process. The goal of Courier is to make it easier for developers to implement and manage notifications, enhancing user engagement and experience in their applications.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$46.1MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees