Сервисный инженер / Technical Service Specialist at Abbott

Krasnodar, Southern Federal District, Russia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor's degree in Engineering or a related technical discipline
1+ year of experience in the repair, maintenance, and diagnostics of medical equipment, preferably with laboratory equipment
Ability to troubleshoot complex technical problems
Ability to prioritize and manage service tasks within tight deadlines
Experience working in cross-functional teams
Balance of technical expertise and customer communication skills

Responsibilities

Conduct installations, upgrades, and preventative maintenance on laboratory equipment
Diagnose and repair equipment malfunctions
Communicate with customers regarding equipment issues and solutions
Provide consultations to company employees on equipment operation
Perform administrative tasks within established timelines
Maintain accurate records of used parts
Complete and provide service reports, ensuring data accuracy and working within the SRM system
Collaborate with customer service specialists to enhance support quality
Adhere to company policies regarding discipline and ethical communication
Report any difficulties to the supervisor promptly

Skills

Key technologies and capabilities for this role

troubleshootingequipment repairpreventative maintenancediagnosticslaboratory equipmentinstallationupgradescustomer communicationservice reportscross-functional teams

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position located in Russia > Krasnodar.

What benefits are offered for this role?

Benefits include programs with insurance, competitive salary, attractive bonus program, and opportunities for foreign language learning.

What education and experience are required?

A Bachelor's degree in Engineering or a related technical discipline is required, along with 1+ year of experience in the repair, maintenance, and diagnostics of medical equipment, preferably laboratory equipment.

What key skills are needed for this position?

Key skills include ability to troubleshoot complex technical problems, prioritize and manage service tasks within tight deadlines, experience in cross-functional teams, and a balance of technical expertise and customer communication skills.

What makes a strong candidate for this role?

Strong candidates have a Bachelor's in Engineering, 1+ years repairing medical/lab equipment, troubleshooting skills, ability to manage priorities under deadlines, cross-functional team experience, and good customer communication.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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