[Remote] Field Service Engineer 1, Monitoring/Diagnostic Cardiology - Los Angeles, CA at GE Healthcare

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Associate's or Bachelor's degree in Computer Information Systems, Information Technology, Networking, Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Valid Driver's License
Legal authorization to work in the U.S

Responsibilities

Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment
Assist more experienced field engineers with equipment installation
Work with experienced field engineers on basic troubleshooting and service repair needs
Effectively communicate with customers to ensure resolution and proper follow-up
Partner with the customer and recommend value-added services
Maintain customer service logs and internal service records
Order repair parts
Utilize the GEHC escalation process to resolve customer issues
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify potential sales leads, and assist with sales opportunities
Focus on customer needs and satisfaction, building relationships with customers
Keep up to date with competitor information and market trends
Answer service calls independently within one year of employment

Skills

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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