[Remote] Field Service Engineer – Medical Devices- Cluj Napoca City at GE Healthcare

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
Technical analytical skills
Ability to work independently with minimum supervision, high work standards and quality
Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
Fluency in English and Romanian
Valid driving license B category valid for Romania, active driving experience
No restriction to work in high magnetic field area

Responsibilities

Troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment
Owning customer issues from dispatch or identification of issue to resolution
Proactively engaging with other team members to ensure they are always aware of status of all issues for their designated customers
Maintaining all models specific to a modality’s in the assigned area
Performing total system level troubleshooting on complex multi-symptom problems
Communicating clearly with end-users and department managers on equipment status; maintain customer satisfaction
Effectively communicating and partner with teammates and colleagues
Assisting in Account Sales visits, help train others where necessary, and identifying Sales opportunities and communicate them to account team
Assisting in the growth and direction of business in geographic area
Maintaining regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Partnering with the customers and recommend value-added services that will help the customer run their business more efficiently
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times

Skills

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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