Customer Success Engineer
RescalePart Time
Entry Level & New Grad
United States
Key technologies and capabilities for this role
Common questions about this position
Compensation details can be found using PostHog's compensation calculator.
Yes, this is a full-remote position, but PostHog only hires within GMT and GMT+2 timezones to ensure effective team collaboration.
Candidates need to be technically proficient to solve customer problems independently, insightful in identifying and prioritizing inbound customers matching the Ideal Customer Profile, and relationship-oriented to maintain long-term partnerships and drive multi-product adoption.
PostHog values open source community building, transparency by sharing roadmap and compensation publicly, autonomy and impact by empowering team members to choose high-impact work, and solving big problems through fast action and innovation.
Strong candidates are technically proficient to act as the customer expert without sales engineers, insightful in prioritizing ICP-matching inbound leads, and skilled at building long-term relationships to drive multi-product adoption in a 100% inbound sales process.
Platform for product engineering and data integration
PostHog offers a unified platform that combines tools for product engineering and data integration, helping businesses focus on product development. Its usage-based pricing model decreases costs as clients use the platform more, and it includes a free tier for many users. The platform is adaptable with numerous use cases and is supported by tutorials and guides. Unlike competitors, PostHog does not have a sales team, providing recorded demos and personalized options instead.