Job Description

Employment Type: Full-Time Location Type: Remote

Position Overview

PostHog is seeking a driven individual to join our Sales & Customer Success team. We are equipping every developer to build successful products by providing a suite of tools for analysis, testing, observation, and feature deployment. Our open-source platform includes product and web analytics, session replay, feature flags, experiments, a CDP, SQL access, a data warehouse, and LLM observability.

About PostHog

PostHog originated as an open-source project during Y Combinator's W20 cohort and has since seen significant success, with over 100,000 companies installing the platform. We have achieved strong product-led growth, with 97% driven by word-of-mouth. We are growing rapidly and sustainably, with over $20m ARR and averaging 10% monthly revenue growth. Our focus is on building an exceptional product for end-users and hiring talented individuals.

What We Value

• Open Source: Building a large community around a free-for-life product is central to our strategy.
• Transparency: We strive to be the most transparent company, sharing our roadmap, compensation policies, strategy, and investor information publicly.
• Autonomy & Impact: We empower team members to choose their work based on maximizing impact for our customers.
• Solving Big Problems: We are focused on acting fast, innovating, and iterating to solve significant challenges.

Who We're Looking For

This is not a traditional sales role. We are seeking individuals who are:

• Technically Proficient: Capable of helping customers and solving real problems without relying on sales engineers. You will be the expert.
• Insightful: Skilled at identifying and prioritizing inbound customers who match our Ideal Customer Profile (ICP).
• Relationship-Oriented: Adept at maintaining long-term customer relationships and driving multi-product adoption as new tools are developed.

Our sales process is 100% inbound, with over 1,000 organizations signing up weekly. We have strong product-market fit and a significant number of self-serving customers. Your challenge will be to focus on the largest opportunities and drive adoption of multiple PostHog tools without forcing usage.

Responsibilities

• Drive multi-product adoption by understanding customer needs and aligning them with PostHog's evolving suite of tools.
• Own customer relationships beyond the initial sale, fostering long-term partnerships.
• Focus efforts on inbound leads that align with our ICP to maximize impact.

Location & Timezones

We are a globally distributed, full-remote company. We currently only hire within GMT and GMT+2 timezones to ensure effective team collaboration.

Interview Process

Please read more about our interview process.

Manager

Simon Fisher

Compensation

Please check our compensation calculator for details.

Diversity & Inclusion

Read more about how we hire and our commitment to Diversity & Inclusion.