[Remote] Technical Account Manager at PostHog

United States

PostHog Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Biotechnology, Analytics, Open SourceIndustries

Skills

Key technologies and capabilities for this role

Technical Account ManagementCustomer SuccessSalesProduct AnalyticsSession ReplayFeature FlagsExperimentsCDPLLM Observability

Questions & Answers

Common questions about this position

What is the compensation for this Technical Account Manager role?

Compensation details can be found using PostHog's compensation calculator.

Is this position remote, and are there any location restrictions?

Yes, this is a full-remote position, but PostHog only hires within GMT and GMT+2 timezones to ensure effective team collaboration.

What skills are required for the Technical Account Manager position?

Candidates need to be technically proficient to solve customer problems independently, insightful in identifying and prioritizing inbound customers matching the Ideal Customer Profile, and relationship-oriented to maintain long-term partnerships and drive multi-product adoption.

What does PostHog's company culture emphasize?

PostHog values open source community building, transparency by sharing roadmap and compensation publicly, autonomy and impact by empowering team members to choose high-impact work, and solving big problems through fast action and innovation.

What makes a strong candidate for this Technical Account Manager role?

Strong candidates are technically proficient to act as the customer expert without sales engineers, insightful in prioritizing ICP-matching inbound leads, and skilled at building long-term relationships to drive multi-product adoption in a 100% inbound sales process.

PostHog

Platform for product engineering and data integration

About PostHog

PostHog offers a unified platform that combines tools for product engineering and data integration, helping businesses focus on product development. Its usage-based pricing model decreases costs as clients use the platform more, and it includes a free tier for many users. The platform is adaptable with numerous use cases and is supported by tutorials and guides. Unlike competitors, PostHog does not have a sales team, providing recorded demos and personalized options instead.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$26.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
401(k) Company Match
Company Equity
Mental Health Support
Professional Development Budget

Risks

Competition from privacy-focused platforms like Matomo and Plausible is increasing.
Scaling usage-based pricing may challenge larger enterprise adoption.
Reliance on free tier could risk financial stability if users don't convert.

Differentiation

PostHog offers open-source product analytics tailored for developers.
The platform replaces the modern data stack, focusing on product development.
PostHog's usage-based pricing decreases with scale, offering cost efficiency.

Upsides

Increased demand for open-source analytics tools boosts PostHog's market potential.
Growing trend towards self-hosted solutions aligns with PostHog's offerings.
Recent $15M funding supports expansion and feature development.

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