Technical Consultant

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, SaaSIndustries

Requirements

Candidates should possess a Bachelor's Degree in a related field and have at least 2 years of experience in SaaS-based implementations or technical support. Required technical expertise includes multiple identity provider authentication systems (CAS, SAML, LDAP, OAuth), SQL, and relational data models. Familiarity with APIs, strong written and oral communication skills, and customer focus are essential. The ability to learn new technologies, elicit cooperation from diverse sources, and adapt to shifting priorities through analytical problem-solving is necessary. Experience in higher education or K12 is preferred, as is some experience with a programming language.

Responsibilities

Technical Consultants will provide expert consultation and technical configuration for Instructure's products, including Catalog, MasteryConnect, Analytics, and Academic Benchmark, for both new and existing customers. This involves working with internal resources and end users to define technical requirements for authentication and SIS integration, assessing and proposing technical solutions, and offering consultation on best practices. Responsibilities also include piloting and testing middleware for data transfer, maintaining solution ownership from planning to delivery, ensuring documentation is complete, and building custom tools to enhance team workflow and productivity. The role aims to minimize Instructure's risk related to technical integrations and configurations.

Skills

Technical Consultation

Technical Configuration

Problem-Solving

Data Pipelines

Coding

Scripting

Adaptability

Innovative Thinking

Technical Concepts

Authentication

SIS Integration

Middleware Software

Data Transfer

Documentation

Communication

Instructure

Education technology for teaching and learning

About Instructure

Instructure focuses on enhancing the educational experience for teachers and students through its technology solutions. The main product, Canvas, is a learning management system (LMS) that enables educators to create, manage, and deliver course content effectively. This platform supports various educational institutions, including K-12 schools, universities, and corporate training programs, by providing a user-friendly interface for both instructors and learners. Unlike many competitors, Instructure operates on a subscription model, allowing institutions to access its services and tools for a fee. The goal of Instructure is to empower educators and improve student outcomes by providing effective teaching tools and resources, serving over 30 million users in more than 6,000 organizations globally.

Cottonwood Heights, UtahHeadquarters

2008Year Founded

$86.7MTotal Funding

IPOCompany Stage

EducationIndustries

1,001-5,000Employees