[Remote] Technical Account Manager at Kraken

Netherlands

Kraken Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, Utilities, Biotechnology, SaaSIndustries

Skills

Key technologies and capabilities for this role

Technical Account ManagementClient Relationship ManagementEnterprise ArchitectureCustomer Information Systems (CIS)Billing SystemsMeter Data ManagementCRMAIEnergy IndustryUtility SectorStrategic PlanningTechnical AdvisoryStakeholder Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for the Technical Account Manager role?

This information is not specified in the job description.

What key skills are needed for the Technical Account Manager position?

Key skills include building and maintaining strategic technical relationships with executives like CIOs and CTOs, providing architectural guidance on system design, integrations, and configurations, and acting as a technical liaison and advocate for clients. Experience in energy management platforms, enterprise architecture, and driving value realization through feature adoption is essential.

What is the company culture like at Kraken?

Kraken fosters an innovative, forward-thinking environment focused on using AI-driven technology to create a smart, sustainable energy system and make a big green dent in the universe, emphasizing transformation in the energy industry for a better future.

What makes a strong candidate for this Technical Account Manager role?

Strong candidates excel at leading strategic technical relationships with senior executives, providing architectural guidance to drive value realization, and serving as a technical advocate throughout the client lifecycle, particularly in utility and energy sectors.

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$108.5MTotal Funding
SERIES_CCompany Stage
Crypto & Web3, Financial ServicesIndustries
501-1,000Employees

Benefits

Competitive salary and equity plan
401k contribution plan
Vacation & Generous PTO
Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.
Regulatory scrutiny in the EU may raise Kraken's compliance costs.
The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.
The platform provides advanced charting tools for professional traders and technical analysts.
Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.
Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.
The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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