Technical Account Manager
UiPath- Full Time
- Senior (5 to 8 years), Junior (1 to 2 years)
At Pipe17, our values aren’t just words on a wall—they’re how we operate every day. We are a high-performance team built around ownership, integrity, and a strong bias for action. We believe in setting bold goals, holding ourselves accountable, and moving fast to solve customer problems. Every team member is empowered to make decisions and drive outcomes—not wait for permission. We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work. Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions isn’t a buzzword here—it’s a daily practice. We learn from each other, improve constantly, and rally around our mission: simplifying ecommerce operations for modern merchants. And above all, we act with integrity. We do the right thing, even when it’s hard. That’s how we build trust—with each other, our customers, and our partners. If these values resonate with how you like to work, you’ll fit right in.
The Technical Account Manager (TAM) is responsible for supporting Pipe17’s key clients, helping them achieve success with our platform. This role serves as the main technical contact between Pipe17 and our strategic customers, assisting them during pre-sales, onboarding new merchants, and resolving escalated technical support issues. The TAM tracks important operational metrics, such as support response times and platform uptime, and prepares materials for Quarterly Business Reviews (QBRs).
Cloud-based ecommerce order automation platform
Pipe17 provides a cloud infrastructure that focuses on automating omnichannel order operations for ecommerce businesses. It facilitates the seamless management of order and inventory across various channels without the need for coding expertise. This company is an excellent place to work because it supports major retail and ecommerce integration, demonstrating a strong position in retail technology. Its workforce benefits from a technologically robust environment that encourages problem-solving and operational efficiency, ideal for professionals seeking to advance in ecommerce solutions and technology.