Senior Technical Architect (Post-Sales)

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Marketing Technology, SaaSIndustries

Requirements

Candidates should have 5+ years of experience in post-sales Marketing SaaS implementation and customization. A strong technical aptitude in AI prompting and architecting complex technical solutions, including APIs, is required. Experience with iPaaS/connected applications, excellent project management skills, and strong communication and interpersonal skills are also necessary. The ability to work in a fast-paced, dynamic environment and experience training customers are essential qualifications.

Responsibilities

The Senior Solutions Architect will partner with Customer Success Managers and Account Executives to identify, plan, scope, and deliver customized technical implementations for high-value customers. They will collaborate with customers to manage and customize technical use cases, which may involve building custom templates, workflows, fine-tuned AI models, and API implementations. Responsibilities also include creating and delivering use-case-specific training, providing ongoing support, answering customer questions, troubleshooting technical issues, and ensuring customers effectively utilize the Jasper platform. The role also involves continuously improving service delivery processes and methodologies.

Skills

Generative AI

AI content generation

Solutions Architecture

Customer Success

Platform configuration

Technical Training

Multi-modal AI

OpenAI

Anthropic

Visual Marketing

Image Upscaling

Product Staging

Jasper

AI tool for efficient content creation

About Jasper

Jasper.ai provides an AI-powered tool designed to assist in content creation, specifically for producing high-quality blogs quickly and cost-effectively. This tool helps marketers, especially in the B2B SaaS sector, to generate effective campaigns by streamlining the writing process. Jasper.ai's service operates on a business model that enhances productivity for clients who need a large volume of content, such as marketing agencies and e-commerce businesses. A key differentiator for Jasper.ai is its commitment to ethical practices; it ensures that its AI models are not trained on client data, maintaining user privacy and confidentiality. Additionally, the company does not retain ownership of the content generated through its tool, and all data is stored securely in U.S.-based data centers. The goal of Jasper.ai is to provide a reliable and efficient content creation solution while upholding high standards of data security.

Austin, TexasHeadquarters

2020Year Founded

$121.6MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Competitive salary

Unlimited vacation policy

401(k) matching

Health, dental, & vision benefits

Happy hour & fun events

Paid holiday & sick days

Risks

Increased competition from OpenAI's ChatGPT integration with iPhone may attract Jasper's market.

Integration challenges from Clipdrop acquisition could dilute Jasper's text-focused content creation.

Market saturation in generative AI could challenge Jasper's unique value proposition.

Differentiation

Jasper offers a unique AI knowledge layer for marketing with Brand IQ and Marketing IQ.

The company ensures data security by not training AI models on client data.

Jasper's AI tool enhances productivity by reducing writing costs for high-quality content.

Upsides

Jasper's acquisition of Clipdrop expands its services to include image creation and editing.

The AI Image Suite targets B2C marketers, improving workflows and campaign launches at scale.

Generative AI's growing demand offers Jasper opportunities for personalized marketing campaigns.

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