Responsibilities

As a Career Coach, you will provide 1:1 and/or group career coaching regarding job search in technical fields with students in a high-volume, online, coaching environment, respond promptly and supportively to student career concerns and questions via email and to manager’s inquiries about students’ progress, track outcomes of coaching calls via our student CRM, providing detailed notes and information that evaluate risk factors, track success, and predict future performance as outlined in the resources and protocols by the Springboard Career Success Team, implement effective coaching strategies to ensure that students are competitive candidates to land a job within their support window including staying up to date on current trends in technical hiring and job search tactics that work, hold students accountable to the policies designed to ensure we are meeting placement rate goals and the integrity of our Job Guarantee program, and support career curriculum and resource development as needed; support development of career webinars and owning administration and facilitation of them.