Technical Support Engineer
Aera TechnologyFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Key skills include good knowledge of Linux (and/or other Unix) and command line, SQL and PL/SQL, IT security and cybersecurity best practices, analytical problem-solving, and excellent communication in English and Spanish.
This information is not specified in the job description.
This information is not specified in the job description.
The role involves working closely with the Service Management Team, which handles delivery support, maintenance, service restoration, capacity planning, and Business Continuity testing, and collaborating with Development teams and other departments.
Strong candidates have a degree in Computer Science or equivalent, technical skills in Linux, SQL, and cybersecurity, plus soft skills like proactive problem-solving, excellent bilingual communication, time management, and a cooperative, customer-focused approach.
Automation technology for financial sector clients
ION Group specializes in automation technology tailored for the financial sector, primarily serving institutional clients like investment banks, asset managers, and brokers. The company provides advanced software solutions that enhance trading, processing, and risk management activities in global financial markets. ION's products include sophisticated software platforms and APIs that enable clients to connect seamlessly to various trading venues and exchanges, ensuring efficient and accurate transactions. Unlike many competitors, ION stands out by acquiring entrepreneurial firms, which allows it to remain agile and responsive to market changes. The company's goal is to enhance efficiency and reduce operational risks for its clients through automation and innovative technology.