Sr. Manager, Learning Operations
DoceboSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Education Technology, E-Learning, EdTechIndustries
Requirements
Candidates should possess 7+ years of experience owning and optimizing complex programs or processes in a fast-paced, tech-enabled business, with a track record of delivering measurable business results, particularly in ambiguous or rapidly evolving environments. Strong analytical skills, including knowledge of SQL and the ability to run queries, are required, along with a bias for action and iterative improvement, creativity, and scrappiness, and the ability to operate with both a high-level and detailed perspective. Experience utilizing AI to optimize processes is also desired.
Responsibilities
The Strategy and Operations Lead, Dojo Tutor will own and continuously improve strategy and operations for the Tutor business, accountable for key performance metrics, and will lead projects from identification through execution, including setting strategy, running tests, and iterating based on results. They will partner cross-functionally to align operational improvements with broader business goals, mentor other strategists and operators, and focus on areas such as Tutor Acquisition, Session Experience, and driving efficiency gains, quality improvement, and business growth through strategic process improvements.
Skills
Analytical skills
Creative problem-solving
Program management
Process optimization
Data-driven decision making
Operational strategy
ClassDojo
Communication platform for teachers and parents
About ClassDojo
ClassDojo enhances communication and collaboration in education by providing a platform for teachers, parents, and students to connect. The platform allows teachers to share updates, feedback, and classroom moments in real-time, fostering a more engaged educational environment. It primarily targets K-8 schools, with a strong presence in the U.S. and usage in 180 countries. ClassDojo operates on a freemium model, offering basic services for free while charging for premium features that improve communication and classroom management. This approach allows it to attract a large user base while generating revenue through subscriptions for enhanced functionalities. ClassDojo's goal is to create a supportive and collaborative educational experience for all stakeholders.
Key Metrics
San Francisco, CaliforniaHeadquarters
2011Year Founded
$336.7MTotal Funding
SERIES_DCompany Stage
EducationIndustries
201-500Employees