Senior Account Executive
Instructure- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree and have a minimum of 7 years of experience in strategic account management, preferably within the education sector, with a strong understanding of Learning Management Systems (LMS) and Video Content Management Systems (VCMS). Demonstrated success in cultivating and expanding relationships with key stakeholders at higher education institutions is essential, along with a proven ability to drive account growth and exceed revenue targets.
As a Senior Strategic Account Manager, you will develop and execute strategic account plans for assigned clients, focusing on achieving their goals and driving revenue growth; establish and maintain strong relationships with key stakeholders within client institutions, including executive leadership and IT departments; proactively understand clients’ evolving needs and challenges related to their use of LMS and/or VCMS solutions; effectively articulate the value proposition of Panopto’s offerings and align them with clients’ requirements; identify and pursue opportunities for upselling and cross-selling; collaborate with internal teams to ensure seamless client experiences and successful project delivery; and track and analyze key account performance metrics to provide regular reports.
Video management and streaming solutions provider
Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.