Grafana Labs

Strategic Channel Manager, Northeast (Remote, Toronto)

Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, Open SourceIndustries

Strategic Channel Manager, Northeast

Position Overview

Grafana Labs is seeking a Strategic Channel Manager for the Northeast region to lead the development, execution, and evolution of our partner go-to-market strategy. This role involves close collaboration with Sales, Marketing, Operations, and leadership teams to align partner efforts with our product, technical, and sales development initiatives. The primary objective is to drive immediate and future revenue growth through our partner channel, focusing on Grafana’s Regional and Boutique Systems Integrators and Value-Added Reseller partners.

This position offers the opportunity to manage an emerging partner community and act as a trailblazer in shaping the channel strategy within a rapidly growing company where partners are a crucial element of our Go-To-Market (GTM) approach. The ideal candidate can be located anywhere on the North America East Coast.

Responsibilities

  • Own partner opportunity identification and deal acceleration activities to achieve revenue targets.
  • Lead the identification, activation, and development efforts for regional partners.
  • Develop partner capabilities, co-sell motions, and brand awareness initiatives.
  • Establish strong executive relationships to create strategic partnership business plans.
  • Collaborate with leadership to manage pipeline and revenue commitments.
  • Provide input across Grafana Labs on message alignment, operational coordination, and evangelism of the partner strategy and program.

Requirements

  • 7+ years of experience in channel sales.
  • Experience selling SaaS and/or open-source technology is a plus.
  • Demonstrated history of consistent goal achievement at high-growth startups.
  • Experience with a consultative sales approach, prioritizing exceptionally high levels of customer, partner, and community satisfaction.
  • Proven experience developing a high-performing Channels strategy.
  • Ideally located in Toronto.

Compensation and Benefits

  • Canada OTE Compensation Range: CAD 310,400 - CAD 337,980.
  • Actual compensation will be determined by level, experience, and skill set as assessed during the interview process.
  • Benefits include equity, bonus (if applicable), and other benefits detailed on our careers page.
  • Compensation ranges are country-specific. If applying from a different location, the recruiter will discuss your specific market’s defined pay range & benefits.

About Grafana Labs

Grafana Labs is the company behind Grafana, the open-source visualization tool used by over 20 million users globally to monitor diverse applications, from beehives to climate change data. Our recognizable dashboards are featured in prominent contexts like NASA launches, Minecraft HQ, Wimbledon, and the Tour de France. Grafana Labs also empowers over 3,000 companies, including Bloomberg, JPMorgan Chase, and eBay, to manage their observability strategies with the Grafana LGTM Stack. This stack includes scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo), and can be deployed as a fully managed solution with Grafana Cloud or self-managed with the Grafana Enterprise Stack.

For more information about our perks and benefits, please visit our careers page.

Equal Opportunity Employer

At Grafana Labs, we are committed to building a diverse and inclusive company where talented individuals can thrive and contribute their best work. We recognize that our success is driven by the dedication of our passionate and creative employees. If your experience aligns closely but not perfectly with the qualifications outlined, we strongly encourage you to apply.

We are committed to recruiting, training, compensating, and promoting individuals without regard to race, religion, color, national origin, gender, disability, age, veteran status, or any other protected characteristic.

Skills

Channel Sales
SaaS
Open Source Technology
Consultative Sales
Partner Development
Relationship Building
Pipeline Management

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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