Director, Global Channel Sales

Employment Type: Full Time Location Type: Remote

About JumpCloud®

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

Position Overview

The Director, Global Channel Sales is a pivotal role responsible for defining, leading, and executing the company's worldwide channel sales strategy. This leader will drive significant revenue growth and market share expansion by cultivating a high-performing global network of channel partners. Reporting directly to the GM of Channel Sales, you will lead and empower a global team of Channel Sales Managers and Team Leaders, fostering a culture of excellence, collaboration, and continuous improvement.

Key Responsibilities

• Strategy Development & Execution: Develop and implement a comprehensive global channel sales strategy that aligns with overall corporate objectives, drives aggressive revenue targets, and expands market reach across all key regions.
• Team Leadership & Development: Lead, mentor, and inspire a distributed team of Channel Sales leaders and individual contributors. Provide strategic guidance, coaching, and professional development opportunities to ensure individual and team success, fostering a culture of high performance and accountability. Conduct regular performance reviews, provide constructive feedback, and set individual development goals for each team member.
• Performance Management: Establish global KPIs and sales targets for channel partners and internal teams. Drive rigorous performance management, conducting regular reviews, providing constructive feedback, and implementing action plans to ensure the achievement of global sales.
• Partner Relationship Management: Cultivate and maintain strong, executive-level relationships with key global channel partners, ensuring mutual growth, strategic alignment, and long-term success. Identify and onboard new strategic partners to expand global coverage and capabilities.
• Cross-Functional Collaboration: Work closely with the senior leadership team to ensure alignment of channel sales goals with broader corporate objectives. Partner closely with global Product, Marketing, Customer Success, and Operations teams to ensure seamless channel enablement, product adoption, and market responsiveness. Provide critical market and partner feedback to inform product development and marketing strategies.
• Program Optimization & Innovation: Continuously assess, optimize, and innovate global channel programs, processes, and enablement initiatives to maximize partner effectiveness, drive efficiency, and enhance overall sales performance.
• Market Analysis & Reporting: Analyze global market trends, competitive landscapes, and partner performance data to identify opportunities, mitigate risks, and inform strategic decisions. Provide regular, insightful reports to senior leadership on global channel sales performance.
• Thought Leadership: Represent the company as a thought leader in the global channel ecosystem, participating in industry events and fostering strong relationships within the partner community.

Education

• Bachelor’s degree in Business, Marketing, or a related field.
• An MBA or equivalent advanced degree is highly preferred.

Experience

• 10+ years of progressive experience in channel sales, business development, or partner management, with at least 2-4 years in a global leadership role managing managers and team leaders.
• Experience in LATAM, EMEA and/or APAC markets.
• Demonstrated success in building, scaling, and managing global channel sales organizations to achieve significant revenue growth.
• Proven ability to develop and execute complex global channel strategies.
• Extensive experience cultivating and managing relationships with diverse channel partners across multiple international markets.
• Strong understanding of global channel sales dynamics, partner ecosystems, and go-to-market strategies.
• Preferred Qualifications: Experience in the identity and access management space.

Application Instructions

• [Specific application instructions would be detailed here if provided.]

Company Information

• Company: JumpCloud®
• Platform: Unified open directory platform for secure identity, device, and access management.
• Mission: IT Simplified.