Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
The ideal candidate will have over 8 years of experience, with at least 5 years in a fast-paced SaaS environment, specifically in channel account management, tech alliance management, or partner development. A proven track record of driving revenue through a partner ecosystem, including VARs, cloud marketplaces, GSIs, and referral partners, is essential. Familiarity with U.S. mid-market and enterprise sales motions, experience building strong C-level executive relationships, and a Bachelor's degree are required. An MBA and experience with cloud marketplaces, GSI sales motions, or tech alliances are preferred.
This role is responsible for defining and executing the Workvivo Partner strategy in the US, collaborating with regional sales teams to maximize customer value. Key responsibilities include identifying and sourcing strategic partnerships, developing Go-To-Market strategies with partners to drive revenue and customer acquisition, and negotiating various partnership agreements. The position also involves equipping partners with necessary resources, aligning with internal teams (Sales, Marketing, Product, Customer Success), and achieving partner-sourced revenue targets.
Video conferencing and online meeting solutions
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.