Fintech Account Executive
WorkwaveFull Time
Senior (5 to 8 years)
Candidates should have 7+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS, with a strong understanding of API integrations. Domain experience in compliance, fintech, or AML/KYC is required, along with exceptional analytical skills, proficiency in business intelligence tools, and the ability to translate complex strategies into actionable outcomes. Strong relationship-building, collaboration, presentation skills, and previous customer-facing experience with technical products are essential, as is exceptional project management ability.
The Strategic Account Manager will serve as the primary customer point of contact, managing day-to-day issues and strategic opportunities to maximize customer ROI. Responsibilities include building a deep understanding of Sardine's products and strategy to articulate value propositions, translating complex technical problems into actionable solutions, and advising on fraud and compliance best practices. The role involves building, monitoring, and communicating KPIs to clients, providing strategic analysis for long-term expansion, and collaborating with risk analytics teams to solve fraud typologies and communicate findings to customers.
Fraud prevention and compliance platform
Sardine.ai focuses on fraud prevention and compliance for banks, retailers, and fintech companies. Its platform offers tools for risk scoring, transaction monitoring, and customer due diligence, helping clients detect fraud and prevent money laundering. What sets Sardine.ai apart is its ability to monitor customer interactions for fraud signals, using data from over 35 providers to generate accurate risk scores. The company's goal is to enhance security and compliance for financial institutions and retailers.