[Remote] Strategic Account Manager at Sardine

United Kingdom

Sardine Logo
$120,000 – $150,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Fraud Prevention, ComplianceIndustries

Skills

Key technologies and capabilities for this role

Account ManagementCustomer SuccessFraud PreventionAML ComplianceRisk AnalyticsData ScienceMachine LearningAIDevice IntelligenceBehavioral BiometricsPayment FraudIdentity FraudAccount TakeoversSocial EngineeringSolution ArchitectureClient Relationship Management

Questions & Answers

Common questions about this position

What is the salary range for this position?

The salary range is $120K - $150K.

Is this role remote, and what is the location policy?

This is a remote position specifically for the UK, with the company operating a remote-first culture embracing #WorkFromAnywhere.

What are the key skills and experience required for this role?

Candidates need 7+ years in Account Management, Customer Success, Risk Management, or Solutions Architecture in B2B SaaS, understanding of API integrations, domain experience in compliance, fintech, or AML/KYC, exceptional analytical skills, and proficiency in business intelligence tools.

What is the company culture like at Sardine?

Sardine has a remote-first work culture with a #WorkFromAnywhere philosophy, focusing on performance rather than hours worked, and values self-motivated individuals with extreme ownership and high growth orientation.

What makes a strong candidate for this Customer Success Manager / Solution Architect role?

Strong candidates will have 7+ years in relevant B2B SaaS roles, fintech/compliance expertise, strong analytical skills, and the ability to translate complex strategies into actionable outcomes while building customer relationships.

Sardine

Fraud prevention and compliance platform

About Sardine

Sardine.ai focuses on fraud prevention and compliance for banks, retailers, and fintech companies. Its platform offers tools for risk scoring, transaction monitoring, and customer due diligence, helping clients detect fraud and prevent money laundering. What sets Sardine.ai apart is its ability to monitor customer interactions for fraud signals, using data from over 35 providers to generate accurate risk scores. The company's goal is to enhance security and compliance for financial institutions and retailers.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$73.5MTotal Funding
SERIES_BCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Generous compensation in cash and equity
7-year for post-termination option exercise (vs. standard 90 days)
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Unlimited paid time off and minimum 2 weeks/year of mandatory vacation
100% of health insurance, dental, and vision coverage for employees and 60% for dependents
4% matching in 401k
Company-wide offsites, the last one was at Miami
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, monitors, etc.
Monthly meal stipend
Monthly health and wellness stipend
Monthly meet-up stipend
Unlimited access to an expert financial advisory

Risks

Sophisticated synthetic identity fraud challenges traditional detection methods.
Real-time payment systems increase fraud risk, straining current detection capabilities.
Dollar-to-crypto conversion partnership may attract regulatory scrutiny.

Differentiation

Sardine offers instant settlement for NFT and cryptocurrency transactions, enhancing transaction speed.
The platform uses behavioral biometrics to monitor interactions, providing precise risk scores.
Sardine integrates data from over 35 providers for comprehensive fraud detection.

Upsides

Partnership with Experian enhances product offerings with behavioral biometrics and device intelligence.
Collaboration with Airbase expands market reach in integrated risk management solutions.
Launch of GenAI assistant, Finley, leverages AI for competitive fraud detection.

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