Strategic Account Manager at Blend

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial Services, Banking, LendingIndustries

Requirements

12+ years' prior relevant enterprise level account management or sales experience at SaaS software company
Outstanding communication and presentation skills with experience presenting to C-level executives
Strong technical aptitude with the ability to develop a deep understanding of the Blend product, mortgage market and our customers' needs
Experience in supporting and managing complex client relationships while discovering opportunities for revenue growth
Demonstrated listening and negotiation skills
Strong ability to articulate contractual, technical, and financial value points to customers, including executive leaders
Ability to travel up to 50%

Responsibilities

Management and ownership of enterprise and strategic client accounts, ensuring 100% customer adoption and success
Proactively gather product feedback and conveying this to Product, Services and Engineering teams
Work closely with all levels of client organizations to uncover opportunities for growth within their business
Closely communicating with customers regarding product updates, new features and releases

Skills

Key technologies and capabilities for this role

Enterprise Account ManagementSaaS SalesC-level PresentationsTechnical AptitudeMortgage MarketClient Relationship ManagementProduct FeedbackeClosingStrategic Planning

Questions & Answers

Common questions about this position

What is the compensation for the Strategic Account Manager role?

The OTE (base + variable) for full-time hires is between $250,000 and $300,000. Final base pay varies based on factors like function, level, location, knowledge, skills, and experience.

What benefits does Blend offer?

Benefits include meaningful equity, 401(k) with employer matching, comprehensive health benefits, 8 weeks of paid parental, medical and pregnancy leaves, generous vacation policy, and wellness perks.

Is travel required for this position?

Yes, the role requires the ability to travel up to 50%.

What experience and skills are required for the Strategic Account Manager role?

Candidates need 12+ years of enterprise-level account management or sales experience at a SaaS company, outstanding communication and presentation skills for C-level executives, strong technical aptitude, experience managing complex client relationships for revenue growth, and strong listening and negotiation skills.

What makes a strong candidate for this Strategic Account Manager position?

A strong candidate has 12+ years of enterprise SaaS account management or sales experience, excels at presenting to C-level executives, demonstrates technical aptitude in the mortgage market, and has proven skills in managing complex relationships to drive revenue growth.

Blend

Streamlines lending process for financial institutions

About Blend

Blend simplifies the lending process for financial institutions with its digital platform, allowing them to process over $3 billion in loans daily. The platform includes automated verifications, instant pre-approvals, and seamless electronic closings, which enhance efficiency and reduce costs. Blend stands out from competitors with its modular architecture and no-code configuration tools, enabling quick adaptation to market changes and personalized customer experiences. The company's goal is to improve loan processing efficiency and customer acquisition for its clients.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$646.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Meaningful equity and a 401(k) plan

Comprehensive health benefits

Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more

16 weeks of paid parental leave

Generous vacation policy

Work from home office set up stipend and internet stipend during COVID-19

Risks

Increased competition from emerging fintechs could erode Blend's market share.

Recent stock price decline may indicate investor concerns about Blend's future.

Volatility in the FinTech IPO Index suggests potential market instability for Blend.

Differentiation

Blend's platform processes over $4 billion in loans daily, showcasing its scalability.

The company offers a modular architecture, allowing quick adaptation to market changes.

Blend's partnerships with major banks enhance its credibility and market reach.

Upsides

Growing demand for digital lending boosts Blend's market potential.

Partnerships with fintechs like Astra enhance Blend's service offerings.

Automated workflows reduce costs and improve efficiency for financial institutions.

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