Senior Solutions Engineer
ConduitFull Time
Senior (5 to 8 years)
Candidates should have a deep understanding of Marqeta's technical architecture and product solutions, and the ability to present these solutions in a consultative manner. They must be able to quickly get up to speed on Marqeta's technical capabilities and unique features, and speak with confidence, knowledge, and credibility about the platform. The role requires the ability to work with customers' developers, product managers, engineers, and business leads, and to support the sales process from initial engagement to contract negotiations, potentially managing 20-30 opportunities simultaneously.
The Staff Solutions Engineer will partner with Business Development and Customer Success teams to close new revenue opportunities by leading technical solutioning and consulting phases for prospective and existing customers. They will serve as the primary technical point of contact for customers, present Marqeta's technical capabilities to customer stakeholders, and design solutions in partnership with internal teams. Additionally, they will act as a trusted technical advisor and liaison for clients, participate in new product release trainings, assist with beta testing, and provide feedback to internal product teams as the 'voice of the customer'. The role also involves leading internal knowledge sharing sessions and process improvements to enhance organizational capabilities.
Card issuing and payment processing solutions
Marqeta provides modern card issuing and payment processing solutions in the fintech sector. Its platform allows businesses to create, issue, and manage payment cards tailored to their specific needs, such as expense management and consumer payments. The service operates through an open API, enabling clients to integrate Marqeta's capabilities into their own applications. This flexibility sets Marqeta apart from competitors, as it caters to a diverse range of clients, including financial institutions and tech companies. The company generates revenue primarily through transaction fees each time a card is used, along with potential setup and service fees. Marqeta's ability to quickly adapt to the growing demand for digital payments, especially during the COVID-19 pandemic, has contributed to its significant presence in the market.