Enterprise Solutions Engineer

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Cryptocurrency, FintechIndustries

Requirements

Candidates should have over 2 years of experience in technical sales, sales engineering, or technical customer success, preferably within fintech, trading, or crypto industries. Proficiency in demonstrating complex technical platforms, including APIs like REST, FIX, and WebSocket, is essential. Demonstrated success in managing sales cycles, leading proofs-of-concept (POCs), and onboarding clients is required. Strong analytical thinking for diagnosing issues, debugging integrations, and designing solutions is necessary. Basic to intermediate skills in programming languages such as Python, JavaScript, Ruby, Go, or Java are needed to understand code, build sample integrations, and create tools. Excellent verbal and written communication skills are required for technical presentations, demos, RFPs, and documentation.

Responsibilities

The Enterprise Solutions Engineer will act as the technical product lead during the sales cycle, collaborating with account executives to identify prospect needs, deliver customized demos, design solutions, and create documentation. They will lead the technical implementation and onboarding for new clients, creating and presenting solution designs and best practices. Responsibilities include building and maintaining technical resources like documentation and integration guides, managing RFPs and security reviews, and coordinating with Compliance, Security, and Legal teams. The role also involves providing ongoing client support by accepting and triaging inquiries, debugging issues, escalating effectively, and communicating updates within SLAs. Conducting business reviews with clients, monitoring KPIs, and proposing optimizations are key. The engineer will partner with Product and Engineering to support product development, including QA, documentation, enablement materials, and beta programs. They will systematically capture and synthesize client feedback to inform the product roadmap.

Skills

Sales Engineering

Solution Architecture

Client Success

Technical Implementation

Onboarding

Technical Product Management

Client Relationship Management

API Integration

Financial Markets

Trading Platforms

Problem-Solving

Communication

sFOX

Cryptocurrency trading platform with deep liquidity

About sFOX

SFOX offers a cryptocurrency trading platform that serves individual traders, hedge funds, financial advisors, and large financial institutions. Clients can access multiple cryptocurrency markets through a single account, benefiting from deep liquidity and competitive pricing by aggregating liquidity from various sources. The platform is secure and compliant, featuring patented wallet technology trusted by major institutions, and it generates revenue through transaction fees. SFOX also provides advanced trading algorithms and an API for customized trading solutions, aiming to be a leader in the cryptocurrency trading market.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$22.2MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

51-200Employees