Sr. Staff Product Designer, Core Business Workflows

Houston, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Enterprise Software, Software as a Service (SaaS)Industries

Requirements

Candidates should possess 10+ years of relevant design experience, with a strong portfolio showcasing innovative end-to-end user journey solutions that meet user needs and business objectives. Experience in producing high-fidelity specifications for product design experiences, design languages, and frameworks across strategic initiatives is required. The role also requires experience participating in the complete product development lifecycle of web and/or software applications, and advocating for design value across the company. Preferred qualifications include experience leveraging or critically thinking about integrating AI into work processes and influencing skills to improve product design processes.

Responsibilities

The Sr. Staff Product Designer will lead large, cross-product initiatives to deliver world-class product experiences that influence product strategy and transform how people work. They will drive exceptional and innovative end-to-end user experiences, design languages, and frameworks across domains or strategic initiatives. This role involves providing strategic direction, vision, and leadership for collaborative efforts with multidisciplinary teams, and sharing knowledge and expertise to elevate colleagues, teams, and the community of practice.

Skills

Product Design

Design Systems

Visual Design

Interaction Design

Content Design

User Experience

Design Languages

Frameworks

Leadership

Cross-Functional Collaboration

Engineering Collaboration

Product Management Collaboration

End-to-End UX

Strategic Vision

Multidisciplinary teamwork

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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