Product Designer II

About TrueML

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts, and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavors toward ensuring nobody gets locked out of the financial system.

At TrueML Products, we are on a mission to revolutionize the financial landscape for consumers. We believe that by harnessing the power of machine learning and artificial intelligence, we can create more empathetic, effective, and empowering experiences for individuals navigating financial challenges.

Our Product Design team is at the heart of this mission. We are not just designing interfaces; we are designing intelligent systems. We are seeking passionate, innovative designers who are excited by the prospect of using AI as a creative partner and designing the next generation of experiences. If you are a designer who wants to shape how humans and machines collaborate to solve real-world problems, we want to hear from you.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

About the Role

As a Product Designer II, you have a solid grasp of the design process and are ready to take on more ownership. You will contribute to significant features, working within a cross-functional team to translate user needs and AI capabilities into intuitive and effective design solutions.

What You'll Do

• Own the end-to-end design process for small to medium-sized features, from user flows to high-fidelity prototypes
• Actively participate in user research to identify key insights and translate them into design decisions
• Regularly use AI as a tool to augment your design process, improving efficiency and exploring more creative solutions
• Contribute to designing AI-driven interactions, such as personalized content feeds or conversational UI elements
• Clearly articulate the rationale behind your design decisions to your team and stakeholders

What We're Looking For

• 2-4 years of product design experience.
• A portfolio that showcases your ability to solve complex user problems and highlights your design process.
• Some experience or a strong, demonstrated interest in designing AI-powered features.
• Growing autonomy and the ability to manage your own project timelines.
• Proficiency and a strong portfolio showcasing work in Figma.

Compensation

$54,000 - $74,000 a year

Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Work-Life Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.