Sr. Solution Design Lead

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health TechnologyIndustries

Requirements

Candidates must possess a clinical background (RN, NP, LCSW, PT) or at least 5 years of direct healthcare experience within an ACO, Provider Organization, or Health Plan. A deep operational understanding of cross-continuum care collaboration workflows and alternative payment models, including value-based care, is required. Familiarity with healthcare technology such as EHR, care management, and population health systems is necessary. Strong presentation skills, executive presence, and the ability to build and maintain relationships internally and externally are essential. Candidates must have easy access to an airport and be willing to travel 35-40% across the US and Canada. People leadership experience of 2+ years is preferred.

Responsibilities

This role will lead the Acute and Payer (A&P) Solution Design team, providing product and healthcare subject matter expertise to acute care providers, risk-bearing entities, and post-acute organizations to drive client value and sales targets. Responsibilities include developing strong relationships with cross-functional teams, collaborating with Sales to understand customer needs and pitch products, and supporting the transition to professional services. The lead will partner with Product, Marketing, and Product Marketing to deliver messaging and represent the voice of the customer to drive innovation in use cases and engagement across different healthcare landscapes.

Skills

Solution Design

Healthcare

Population Health

Sales

Product Marketing

Customer Journey

Client Value Realization

Risk Bearing Entities

Health Plans

Acute Care

Post-Acute Care

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees