Sr. Sales Account Executive at Dialpad

Pasig, National Capital Region, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, CommunicationsIndustries

Requirements

8+ years of direct sales experience, selling Software as a Service (SaaS), preferably in the communications space (UCaaS and/or CCaaS)
Proven track record in achieving sales quotas and managing a sales pipeline
Strong English communication skills
Relationship-building skills to engage channel partners and prospects effectively
Familiarity with Salesforce, Outreach, and other sales enablement tools
High energy, adaptability, and a solution-oriented mindset
Able to establish rapport and gain situational awareness quickly in single-touch interactions with customers
Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions
Able to work in a HYBRID setup (3x a week onsite)
Able to work US core hours (6am - 5pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
Excellent internet connectivity required

Responsibilities

Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets
Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals
Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad’s offerings
Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth
Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development

Skills

B2B Sales

Channel Sales

Account Management

Lead Generation

Deal Closing

Revenue Growth

Partner Management

Value Proposition

Sales Process

Customer Acquisition

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Risks

Emerging AI-driven platforms could erode Dialpad's market share.

Integration challenges from Surfboard acquisition may disrupt operations.

Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

Differentiation

Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.

Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.

Dialpad's continuous innovation and fast feature releases set it apart from competitors.

Upsides

Dialpad's acquisition of Surfboard enhances its workforce management capabilities.

Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.

Launch of business-specific AI models provides a competitive edge in sales conversations.

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