Sr. AVP, Business Solutions at Redfin

Huntsville, Alabama, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

Ability to lead and direct the Credit Union's Business Division, including originations, underwriting, loan approvals, servicing, portfolio management, compliance, sales, quality assurance, deposit products and services, and account servicing
Experience providing strategic vision input into Commercial Lending and Deposit Services Strategy and thoughtfully executing plans
Proven skills in planning, organizing, evaluating, and managing divisional work, including effective resource utilization, implementation of plans/programs, and coordination across functions
Expertise in overseeing all phases of loan origination and servicing (Sales, Application, Underwriting, Processing, Closing, Collections, Compliance, Quality Assurance) to ensure portfolio soundness
Capability to establish performance requirements/objectives, monitor/evaluate staff performance, provide coaching/development, recognize performance, address deficiencies, and take disciplinary action per policies
Experience establishing budgets, planning, and directing annual/strategic goals for business lending and deposits (business development, innovation, originations, underwriting, approvals, servicing, portfolio management)
Ability to develop and adhere to a culture of accountability using goals, coaching, training, and discipline
Skills in developing/mentoring staff and leadership through consistent coaching and feedback
Experience recommending policy revisions to executive leadership
Proficiency in soliciting business members via referrals/direct contact, developing/retaining relationships, and building ties with brokers/community
Ability to develop/implement solutions for business members' account needs (payment channels, digital services)
Expertise in researching, developing, and implementing new business products/services
Skills in optimizing activities for peak experience and efficiency
Strong relationship management with external vendors/consultants, regulatory authorities, internal customers/departments, brokers, third-party underwriters/servicers, holding them accountable for deliverables/SLAs
Demonstrated ability in conducting continual process improvement for areas of responsibility

Responsibilities

Lead and direct the Credit Union's Business Division under policy direction of the Senior Vice President/Chief Lending Officer
Oversee development and implementation of strategic/tactical plans aligned with Credit Union's Vision, Mission, Strategies, and desired results
Accountable for line-of-business strategy: business development/origination, underwriting, loan approval, servicing, portfolio administration, vendor management, compliance; ensure portfolio soundness and implement long-term strategies (portfolio mix, growth, market penetration)
Collaborate with executive leadership, marketing, financial planning & analysis, credit risk, IT, and partners to define product mix, balancing small business and larger loan profitability
Provide strategic vision input into Commercial Lending and Deposit Services Strategy and execute thoughtfully
Plan, organize, evaluate, and manage Business Solutions Division (Business Lending, Business Services & Support); utilize resources, implement plans/processes for results; coordinate functions within division and across Credit Union
Oversee all phases of loan origination/servicing (Sales, Application, Underwriting, Processing, Closing, Collections, Compliance, Quality Assurance) for portfolio soundness
Establish performance requirements/objectives for staff; monitor/evaluate performance; coach/develop; recognize performance; address deficiencies/discipline per policies
Establish budgets, plan/direct annual/strategic goals for business lending/deposits (development, innovation, originations, underwriting, approvals, servicing, portfolio management)
Develop/adhere to culture of accountability via goals, coaching, training, discipline to meet/exceed goals; mentor staff/leadership via coaching/feedback
Recommend policy revisions to executive leadership
Oversee solicitation of business members via referrals/direct contact to develop new/retain existing relationships; build/maintain broker/community ties
Develop/implement solutions for business members' needs (payment channels, digital services)
Oversee research, development, implementation of new business products/services
Optimize activities for peak experience/efficiency
Manage relationships with external vendors/consultants, regulators, internal customers/departments (including non-lending vendors); develop relationships, hold accountable for deliverables/SLAs
Conduct continual process improvement for areas of responsibility

Skills

Key technologies and capabilities for this role

Business LendingUnderwritingLoan OriginationLoan ServicingPortfolio ManagementComplianceQuality AssuranceVendor ManagementCredit Risk ManagementStrategic PlanningBusiness Development

Questions & Answers

Common questions about this position

What is the employment type for this Sr. AVP, Business Solutions role?

The position is full-time employment.

Is this Sr. AVP, Business Solutions position remote or office-based?

This information is not specified in the job description.

What are the key responsibilities and skills needed for the Sr. AVP, Business Solutions role?

The role requires leading the Business Division including originations, underwriting, loan approvals, servicing, portfolio management, compliance, sales, quality assurance, and deposit products; strategic planning aligned with the Credit Union's vision; staff management, performance evaluation, coaching, and budget establishment.

What is the company culture like for this position at the Credit Union?

The culture emphasizes accountability through goals, coaching, training, and discipline; consistent feedback loops for staff and leadership development; and alignment with the Credit Union's Vision, Mission, Strategies, and desired results.

What makes a strong candidate for the Sr. AVP, Business Solutions role?

Strong candidates will have experience providing strategic vision for commercial lending and deposit services, managing business lending divisions, overseeing loan lifecycle processes, leading teams with coaching and performance management, and driving portfolio growth and compliance.

Redfin

Technology-driven real estate services provider

About Redfin

Redfin simplifies the process of buying, selling, and renting homes through its technology-driven real estate services. It operates mainly in the U.S. and offers a range of services including brokerage, instant home buying (iBuying), rentals, lending, title insurance, and renovation services. Redfin's platform allows home sellers to save on commission fees compared to traditional agents, while buyers benefit from extensive online resources to find homes. The company also directly purchases homes from sellers, streamlining the selling process. Redfin generates revenue from commissions on real estate transactions, iBuying, rental services, mortgage lending, title insurance, and renovations. This diverse revenue model enables Redfin to capture value at various stages of real estate transactions. With a focus on efficiency and cost-effectiveness, Redfin aims to grow its market presence and adapt to changing market conditions.

Seattle, WashingtonHeadquarters

2006Year Founded

$162MTotal Funding

IPOCompany Stage

Financial Services, Real EstateIndustries

5,001-10,000Employees